CX Connect London
The Brilliance of
Generative AI in
Customer Service
CX Connect — a burst of experience, code and colour.
The Multiplying Effect of AI on a Unified Platform
The power of a large language model like OpenAI’s undergoes a multiplier effect when working in collaboration with Sprinklr’s AI that is purpose-built for unstructured, customer experience (CX) data.
The potential of generative AI works hand-in-hand with Sprinklr’s intentionally built and customisable AI models to enrich CX data and provide teams with deeper insights, better decisions and faster actions.
Your businesses no longer have to choose between solving for efficiency and delivering legendary CX.
Decode the Magic of Generative AI Together
Join the conversation with OpenAI, Forrester, Sprinklr and John Lewis to uncover how you can evolve from legacy to legendary CX.
Alongside 80+ brilliant minds from the customer service and CX industry, expect punchy, actionable conversations and inspiration to elevate your CX for today - all this and so much more over finger-licking bites and curated late-morning cocktails.
Meet the brilliant minds amongst you
Adam Goldberg
Head of Azure OpenAI - GTM, Open AI
Ian Jacobs
VP, Research Director
Forrester
Adam Quartermaine
Geo VP, Western EMEA,
Sales Management, Sprinklr
Eva Bojtos
Head of Social Media,
John Lewis
Josh Kanagy
SVP, Sprinklr Service,
Sprinklr
Arrival, registration and tuck into breakfast
Welcome by Sprinklr
Josh Kanagy, SVP Global Enterprise, Sprinklr: From legacy to legendary customer service - why AI powered transformation is your big bet
Eva Bojtos, Head of Social, John Lewis
Coffee break ☕️
Fireside Chat with Ian Jacobs, VP, Research Director, Forrester: Transform your Customer Service for the Age of AI
Adam Goldberg, Head of Azure Open AI – GTM, Open AI
Networking, more breakfast and morning cocktails 🥂
Location
The Loading Bay,
Techspace
London
FAQ
Attendance is completely free. The event is complimentary from Sprinklr.
Thanks for registering!
Your On-demand video opens in new tab.
Register Now
Welcome Back,
No need to fill out any forms — you're all set.