“Sharing doesn't happen by accident, and it doesn't happen just because you ask.”

Dan Gingiss
CX Expert
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CX-WISE Podcast

How Dan Gingiss Makes Customer Experience W.I.S.E.R

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How can you craft unforgettable customer experiences that get people raving about your brand?

Dan Gingiss unveils his W.I.S.E.R approach — witty, immersive, shareable, extraordinary and responsive — the winning formula to captivate your customers and create moments they can't wait to share. He also addresses real-world problems like:

  • How to build the CX mindset
  • How to not be boring in brand communications
  • How to fix a siloed organization to achieve better CX
  • How companies can make life easier for their call center agents
  • How brands should use social media to their advantage
  • How brands can rethink customers’ waiting experience

Tune into the full episode for tips on driving word-of-mouth marketing

Episode Highlights
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Decoding the WISER Method for a Remarkable Customer Experience with Dan Gingiss

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Use #CXWISE and share your takeaways from the episode on social media to win a free copy of Dan’s book!

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