CX
“Your customers don’t think in silos — why should you?”
Amitabh Misra
CTO, Sprinklr

Summary
In this video, Sprinklr CTO Amitabh Misra breaks down how Unified-CXM is helping global enterprises move beyond transactional CX and into real-time, connected journeys. Watch this video to learn:
- Why brands must break silos to meet customers where they are
- How Sprinklr processes data from 40+ channels to create a unified customer view
- What one of the world’s largest banks achieved with 40 personas and 10+ apps
- How Unified-CXM empowers teams to act faster, smarter, and more consistently
Tune in to see how Unified-CXM is redefining customer experience at scale.


