CX
“Every touchpoint. Every insight. All in one place — that’s how you win the customer.”
Joy Corso
Chief Administrative Officer, Sprinklr
Summary
In this video, Sprinklr CMO Joy Corso shares how every customer interaction, no matter how small, can become a competitive advantage when powered by Unified-CXM. From ordering groceries to renewing a subscription, she explains why today’s brands aren’t just competing with each other—they’re competing with the customer’s last best experience.
Watch this video to learn:
- How Unified-CXM breaks down silos to deliver seamless, connected experiences
- Why empathy, simplicity, and personalization are now table stakes
- How aligning teams, tools, and data on one platform drives real customer impact
Tune in to see how Unified-CXM helps brands turn everyday moments into extraordinary experiences.
