AI

“ AI will disrupt how we collect customer feedback. It gives us the opportunity to gain meaningful insights from customer data."

Amitabh Misra
Chief Technology Officer
Hero - Amitabh Misra - Ecomm

Video

Improving CX with AI: How Agentic AI can boost eCommerce CX

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Summary 

Wondering why Agentic AI is trending everywhere lately? Our CTO at Sprinklr, Amitabh Misra explains why Agentic AI has become the buzzword.  

Amitabh, in this video, tackles the journey from Gen AI to Agentic AI and the potential impact it has on businesses and the CX they deliver. 

Watch the video as he talks about: 

  • Agentic AI’s impact on specific industries 
  • Sprinklr’s readiness with Agentic AI 
  • How eCommerce can benefit from Agentic AI