Now in Beta
Control how your brand shows up in AI answers with LLM Insights
Understand your brand’s visibility across LLM‑powered searches, track sentiment, and see whether AI recommends your brand. Turn insights into impact by optimizing your content strategy, engaging customers, and updating help articles - all from one unified platform.
Other tools guess what customers ask AI. We already know.
Other AEO tools generate prompts from keywords or generic LLM outputs. Sprinklr builds prompts from real customer conversations. Get true insights and drive action with one unified platform.
Prompts powered by real conversations
Sprinklr exclusively builds prompts using real customer conversations across social, care, search communities, & reviews – so insights reflect what your audiences actually ask.
See exactly where AI is helping or hurting your brand
Understand how LLMs position your brand – visibility, sentiment, preference, and sources – across ChatGPT, Gemini, Perplexity, and more. Benchmark against competitors on every prompt that matters.
Go from insight to action, seamlessly
Get intelligent recommendations on what to post and where to post. Optimize your content strategy, engage communities, and publish campaigns - right from the Sprinklr platform.
Built-in actionability. Real-time impact.
Optimize your content strategy
Develop website, product, and marketing campaigns content aligned to the exact questions customers ask AI at critical decision moments.
Build brand authority
Publish strategically across trusted sources such as LinkedIn, Reddit, and more to strengthen the signals LLMs use to evaluate and recommend your brand.
Engage where influence matters
Participate in high‑impact conversations across platforms that shape LLM understanding and source credibility.
Elevate proactive customer service
Create and update knowledge bases ahead of emerging questions to ensure accuracy across AI answers and support channels.
Benchmark competitive positioning
Track how competitors appear in AI responses and identify concrete opportunities to differentiate and outperform.
Your brand is already in the AI conversation.
The only question is whether you're shaping it.
LLM Insights is currently in beta and offered as part of our definition partnership programme. It is not yet generally available, and features and timelines may change.