Eine Cloud, fünf integrierte Produkte
Social & Messaging Suite
Eine voll integrierte Plattform ersetzt alle Point-Solutions (Einzellösungen). Listening, Engagement und Analytics auf einer Plattform für ein nahtloses Kundenerlebnis auf über 25 Social Media Kanälen und 10 Messaging Kanälen.
Advertising
Optimieren Sie Ihren Media ROI und die Effizienz Ihrer Teams durch Automation, verbesserte Kollaboration und Governance – alles auf einer voll integrierten Plattform.
Marketing
Verbessern Sie Ihre Content-Performance und senken Sie Ihre Produktionskosten. Die integrierte Planungsfunktion mit Content-Wiederverwendung, Workflow-Automatisierung und KI-gestützten Kunden-Insights macht es möglich.
Research
Nutzen Sie Echtzeit-Daten, um Erkenntnisse, Entscheidungen und Maßnahmen abzuleiten, die aussergewöhnliche Kundenerlebnisse schaffen.
Care
Reduzieren Sie die Kosten für Ihren Kunden-Support durch den Einsatz intelligenter, automatisierter und auf AI-basierter Technologien.
Wie Sprinklr funktioniert
Der Plattform-Ansatzes versus Einzellösungen (Point Solutions)
Sprinklr's integrierte Plattform hat Funktionalität in allen sechs Martech 5000-Kategorien – und 43 der 48 Unterkategorien – und ersetzt damit 91 Point Solutions
Zur Plattform Tour
Die weltweit größten Unternehmen gehören zu unseren Kunden
Sprinklr ist stolz darauf, dass 50 % der Fortune 50 und neun der 10 wertvollsten Marken der Welt und vielen weitere Unternehmen aller Branchen zu unseren Kunden zählen.
COMPUTER- UND VERBRAUCHERELEKTRIK
COMPUTER- UND VERBRAUCHERELEKTRIK
VERKAUF
VERKAUF
FINANZDIENSTLEISTUNGEN
VON VERBRAUCHERN VERPACKTE NAHRUNGSMITTEL
AUTOMOTIVE
GESUNDHEITSWESEN
REISE
REISE
MEDIEN
Telekommunikation
TELECOM
TECHNOLOGIE
Hier sind Beispiele, wie Sprinklr Unternehmen hilft, einzigartige Kundenerlebnisse zu kreieren
How Chick-fil-A Listened to Fans and Successfully #BroughtBackTheBBQ

Together with creative agency, Moxie, and Sprinklr, Chick-fil-A improved brand sentiment through the...

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How Allstate Uses Social Recruiting to Attract the Next Generation of Talent

With Sprinklr, Allstate’s recruiting and employment brand teams were able to reach 1,200 potential...

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How University of Phoenix Drove 91% Positive Sentiment on Social

The Challenge As one of the largest online universities, University of Phoenix wanted to build a di...

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How do you find the most important message in a sea of important messages?

Using Sprinklr's Social Listening Intuition (AI) and the existing staff infrastructure, the telecomm...

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How do you make your digital footprint feel like a thumbprint?

Sprinklr Content Marketing provided a single, integrated, collaborative platform for targeting, plan...

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How do you turn a product anomaly into an opportunity with your communications?

The computer giant used Sprinklr’s Social Listening and Content Marketing solutions to Create usef...

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How do you streamline a marketing process that has more workstreams than it can count?

They chose Sprinklr to help manage campaigns and content globally by standardizing its marketing app...

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How Heartland Dental Manages 800+ Social Media Accounts

To increase efficiency, Heartland Dental partnered with Sprinklr to create an Active Directory API t...

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How do you serve customers twice as fast with less than half the effort?

Sprinklr helped the customer care team filter posts easily based on priority, access posts simply th...

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How do you make a better phone service without upgrading a thing?

The company deployed Sprinklr Social Media & Messaging Suite, Care, and Marketing to manage soci...

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How a Global Computer Leader Embraced China’s Customer Care Channel of Choice

With 80% of customer inquiries coming from China, the company needed to refocus its care efforts to ...

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How AAA Club Alliance Saved Over $1 Million in Annual Efficiencies

Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time an...

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How Transcosmos improved social advertising campaign management efficiency

Transcosmos leveraged Sprinklr to optimize advertising campaigns for several key clients by decreasi...

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How do you drive a complex social media operation with a simple tool?

Sprinklr's helped the energy company centralize its operation, bringing content creation, approvals,...

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How Moen Became a Leader in Style, Service, and Social

North America’s number one faucet brand, Moen, increased efficiencies for social care and advertis...

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How Sonos Established Itself as a Leader in Home Audio

A dedicated fanbase looking for answers Electronics company Sonos wanted to connect to its audience...

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How Talpa used Sprinklr to drive social engagement on The Voice globally

The Challenge With over 65 local productions seen in over 180 countries, The Voice, a record-breaki...

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How Sonos built a personalized product launch strategy

A dedicated fanbase looking for answers Electronics company Sonos wanted to connect to its audience...

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How McDonald’s stays ahead of the competition

The Challenge McDonald’s was already using Sprinklr’s integrated platform to successfully align...

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How Starwood uses social to create the ultimate guest experience

The Challenge Unlocking the secret to social success In 2014, Starwood began to monitor and meas...

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Wie die Analysten Sprinklr bewerten
Sprinklr is a Leader in 4 Forrester Waves
The
Forrester Wave™:
Social Media Management Solutions
Q2 2017

“Sprinklr’s SMMS is best for large enterprise social deployments or organizations that already leverage its listening capability.”
The
Forrester Wave™:
Social Advertising Technology
Q3 2017

“Sprinklr’s advertising module creates a richer and more integrated tool for multi-purpose social marketers.”
The
Forrester Wave™:
Social Listening Platforms
Q3 2018

“Sprinklr leverages its extensive social data sources and tech integrations to deliver a core listening product that feeds into six clouds…”
The
Forrester Wave™:
Content Marketing Platforms For B2C Marketers
Q2 2019

“Sprinklr is a good fit for large consumer brands that want to communicate and respond quickly across many digital channels.”

Sprinklr Wins DMNews Social Media Marketing Company of the Year Award

Sprinklr is proud to be recognized by Direct Marketing News (DM news) as the Social Media Marketing Company of te Year. The DMN Awards honor the companies and individuals who showcased the most innovative compaigns and technologies in 2018.

Winners were selected by a jury of high-level marketing professionals out of hundreds of submissions for digital campaigns and leading tech companies.

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The most important metric? Customer Happiness.

Ericka K.

Social Media Strategy | Engagement | Digital Marketing

Sprinklr does it all!

“It’s a one-stop shop for Social Media Management. Sprinklr has in-depth analytics, content management/ publishing, asset management, social listening and more! It’s easy to use and the staff ensures that you become a pro in time. They have an AMAZING support team. From discovery to implementation to enabalement, the team at Sprinklr is always accessible and ready and willing to help in any…”
06/01/2016

Read the full Sprinklr Core review

Users love Sprinklr Core on G2 Crowd

Sprinklr is Named to the Forbes 2018 cloud 100

Out of 100 companies, Sprinklr is Ranked #26

Sprinklr, the world’s #1 social media management platform, has been named to the Forbes 2018 Cloud 100, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures.

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Sprinklr Wins the Frost & Sullivan 2018 North America Customer Value Leadership Award/h2>

The global research and consulting organization recognizes Sprinklr’s social suite for “out-performing single-purpose solutions” and optimizing a brand’s customer experience management startegy.

Sprinklr, the world’s #1 social suite, recived the Frost & Sullivan 2018 North America Customer Value Leadreship Award for helping brands dramatically improve customer engagement.

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