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Gestion de la relation client : enjeux, outils et stratégies
ON DEMAND
Gestion de la relation client : enjeux, outils et stratégies

Rejoignez-nous Jeudi 23 Novembre à 18h00 pour un événement dédié aux enjeux de la relation client dans un environnement omnicanal ou les consommateurs sont plus exigeants que jamais.

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Le Customer Care au centre des Stratégies Marketing
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Le Customer Care au centre des Stratégies Marketing

Le Customer Care, l'ensemble des actions de l'entreprise destinées à prêter une assistance au client tout au long de son parcours, est au centre de toutes les attentions!

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S’il vous plait, veuillez patienter... tous nos agents sont occupés !
ON DEMAND
S’il vous plait, veuillez patienter... tous nos agents sont occupés !

Sprinklr Service gives you the tools to turn Care into the new marketing by not only reacting to customer needs but anticipating them.

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Comment tirer parti du Social Listening pour améliorer la relation client?
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Comment tirer parti du Social Listening pour améliorer la relation client?

Avec l’explosion des canaux numériques, les consommateurs ont largement adopté de nouvelles façons de communiquer, partager et interagir avec les marques. C’est un véritable défi pour les entreprises !

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The Future of Customer Care is Digital
ON DEMAND
The Future of Customer Care is Digital

In this new on-demand webinar, experts from Sprinklr will share how leading enterprise brands are accelerating the digitization of their Customer Care channels, process, and teams.

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Conversational Commerce, l’avenir de l’expérience client
ON DEMAND
Conversational Commerce, l’avenir de l’expérience client

Découvrez les tendances actuelles en matière de C-Commerce.

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Digital Transformation in Higher Ed
ON DEMAND
Digital Transformation in Higher Ed

Join Sprinklr and Associate Professor Jameson Hayes, to hear how the University of Alabama is leveraging Artificial Intelligence, social listening, and research capabilities across their institution.

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The Re-Imagined Digital Customer Journey
ON DEMAND
The Re-Imagined Digital Customer Journey

In this webinar, drive new sales and increase customer satisfaction by embracing new modern channels.

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Capitalizing on the Latest Trends in Conversational Commerce
ON DEMAND
Capitalizing on the Latest Trends in Conversational Commerce

Sprinklr has partnered with Zach Mastromatto of Facebook to explore this business-critical trend, and identify key steps that can help your brand take full advantage.

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How leading luxury brands leverage digital channels to better engage with their consumers
ON DEMAND
How leading luxury brands leverage digital channels to better engage with their consumers

With the closure of physical retail shops, retail brands have had to move away from in-store businesses to embrace the world of ecommerce.

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Stop, Collaborate & Listen: Crisis Management isn’t what it used to be
ON DEMAND
Stop, Collaborate & Listen: Crisis Management isn’t what it used to be

Hear from our panel of experts from Nationwide Building Society, Ginger May (an award winning PR agency), and Sprinklr to discuss how crisis management has changed and what you need to do now.

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Make More Money with Your Advertising by Listening
ON DEMAND
Make More Money with Your Advertising by Listening

Hear from Kirill Gill, Sprinklr’s Master Solutions Consultant in Advertising, on the best ways to use listening and AI to create and deliver advertising that sells.

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The Modern CMO presented by Sprinklr: How Brands Can Leverage the Millions of TikTok Users
ON DEMAND
The Modern CMO presented by Sprinklr: How Brands Can Leverage the Millions of TikTok Users

As the first API partner with TikTok supporting in-feed video ads, we’re here to help. Join us for a discussion with TikTok’s Oliver Silzer and Havas Media Group’s Tessa Kavanaugh, as we cover key factors to successfully advertising on TikTok

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Série de webinars à la demande Sprinklr: l'intelligence artificielle pour le Front Office unifié
ON DEMAND
Série de webinars à la demande Sprinklr: l'intelligence artificielle pour le Front Office unifié

A 6-part webinar series exploring how brands can use AI to increase revenue, reduce costs, and manage risk.

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