Sprinklr Insights Glossary

If you are new to Sprinklr, before starting with Sprinklr Insights, it might be beneficial to look at the basic constructs of Sprinklr. Let’s examine the two important constructs - Understanding the Data Scope and User Management Permissions.

Understanding the Data Scope

Brands want to listen to the customers & media publications from all possible sources to have a 360-degree view of the Voice of Consumers (VOC). To have a basic understanding of what sources are supported within Sprinklr Insights, it is beneficial to get a broad overview of supported data sources for different Sprinklr Insights SKUs.

Data Sources

Boolean Query

User Management Permissions

Sprinklr has Enterprise grade user management and permissions. Users added in Sprinklr are automatically added to dynamic user groups and provisioned with appropriate roles and permissions.

Users

User Groups

Roles & Permissions

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Roles & Permissions

Customer Feedback Management

LLM Insights

Social Listening

Media Monitoring & Analytics

Product Insights

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+