Visual Insights

Turn billions of visuals shared across 30+ channels into actionable insights.

A picture is worth a thousand words — and can contain countless insights for making customers happier and growing your brand. With Sprinklr Insights, your organization can capture AI-powered insights from the billions of visual data points shared every day without ever missing an opportunity to drive growth, protect your brand, or deliver enhanced customer experiences.


pieces of visual content are posted to social media every day.

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Feature - Visual Insights - Turn billions of visuals shared across 30+ channels into actionable insights.
Sprinklr is trusted by the world's biggest brands
Know how your customers feel about 4500+ visual subjects.

Sprinklr AI extracts data from billions of digital photos, profile images, and embedded text to reveal key insights — including user location — so your teams can create more personalized, strategic content, products, and ads based on popular trends and shared sentiments.

Identify relevant content to boost valid mentions by 3X.

AI-powered Visual Insights from Sprinklr Insights captures relevant mentions in digital visuals, identifying high-performing user generated content (UGC) or other channel content so your teams can report, measure, and even repost more content than ever — not just text-based content — across 30+ digital channels.

Protect your brand with 360-degree visibility.

Sprinklr’s logo detection and optical character recognition (which identifies handwritten or typed text inside images) flags visual content that poses a risk to your brand — like fake products, spam offers, profanity, and off-brand memes — and automatically routes it for quick resolution.

How can a unified visual insights platform uncover 30% more content relevant to your brand?

The growth of digital images across the top social media platforms over the past 5 years has been exponential. Unfortunately, brands are falling behind in extracting insights from these data points at scale. How can your organization tap into the vast universe of potential insights hiding in photography, profile images, and more — and turn visual data into a stronger brand, better products, and happier customers?

An AI-powered unified customer experience management (Unified-CXM) platform for visual insights can help brands detect more than text-based cues. How? By analyzing and extracting insights from brand logos, scenes, activities, people, and embedded text. When your teams can uncover brand-relevant content shared across modern digital channels, they can easily report, measure, and even repost it — while getting an accurate overview of your brand’s digital presence, plus actionable insights from customer sentiments.

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Unlock more value from channel content with Sprinklr’s Visual Insights.

Connect with the Sprinklr Insights experts to discuss your goals and explore how you can capture new opportunities and build smarter strategies from visual content across 30+ digital channels at scale.

Grow your business with AI-powered insights.

Analyze real-time insights from billions of digital images to help your teams enhance brand awareness, build competitive content strategies, and mitigate risk.

Automate workflows and create rules to reach insights faster.

Identify the most relevant visual content using automatic logo, image text, object, gender, and sentiment detection.

Reduce brand risk in real time.

Take down unauthorized or harmful content and cut back on the costs associated with manual image tagging with Sprinklr’s Smart Alerts for visual content.

Capture actionable, visual insights with 500+ customer-specific AI models.

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Capitalize on more user sentiments and conversations than ever with the industry's largest network of visual and text data sources across 30+ digital and social channels.

Act fast in a crisis with 10B data-driven predictions every day.

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Stop unauthorized brand usage in its tracks with Sprinklr’s AI-powered visual detection, which flags negative images of products and services related to your brand — including discounts, deals, or promotions.

Be competitive with daily strategic insights from 50M accounts.

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Discover the top trending images related to your brand or competitors, reach out to users to gain permissions, and reshare them — all from one centralized platform.

McDonald's Logo

How McDonald’s keeps their customers lovin' it.

Driving growth with data

With Sprinklr Insights, McDonald’s collects customer data across 30+ digital channels — and leverages it to drive creativity, growth, efficiency, and competitive advantages.

Building better experiences

Sprinklr helps McDonald’s put customers at the center of their business decisions by listening to them in real-time across social, digital, and messaging channels.

Protecting the brand

McDonald’s uses smart alerts across its business units to keep everyone up-to-date on potential brand headlines and important customer feedback.

3 Steps to Transform Your Customer Experience with AI-Driven Insights.

Your customers expect a personalized experience in real time on their preferred digital channels. Learn how to combine listening and AI to turn vast amounts of unstructured customer data into powerful, actionable insights.

Sprinklr Named a Leader in The Forrester Wave™: Social Suites, Q3 2021

Sprinklr is recognized as a Leader in Social Suites by Forrester Research, for the ability to deliver “across all social media needs at equal depth — listening, customer service, organic publishing, and advertising — plus some secondary social products like influencer management and employee advocacy.”

Read the report
"Sprinklr Can Do It All"

“We leverage Sprinklr for general listening, benchmarking, and research, and then turn those insights into visualizations through the Display module. We also leverage Presentations to provide real-time updating reports for internal stakeholders. We're able to understand not only what's being said about us, but what our competitors are doing from content performance to their customer response times.”

- Review on TrustRadius

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