OUTBOUND CAMPAIGN MANAGEMENT

Improve contact rates by 30% with AI-powered omnichannel campaigns

Prioritize call lists and identify the best times for outreach. Orchestrate omnichannel journeys spanning voice, email, SMS and popular social channels to drive successful campaigns.

The world’s leading brands trust Sprinklr

AI-driven omnichannel outreach is the need of the hour

Customers expect a two-way conversation with brands on their preferred channels. Organizations must expand beyond regular outreach channels and leverage AI to free up agents' bandwidth to drive successful campaigns.

More contacts. More conversions.

Sprinklr’s Outbound Campaign Management solution helps you optimize customer connection rates across channels and drive more conversions using AI.

Engage with customers that matter the most

Fetch customer data from first-party sources and CRM using various data connectors or simply upload a file. Filter and validate your customer data easily on the same screen.

WHY SPRINKLR

The power of a unified platform

Built on a channel-less architecture, Sprinklr's Outbound Campaign Management solution is tightly integrated into the rest of your contact center workflows.

Pre-built CRM integrations

Make use of CRM integrations to import contacts smoothly and get the most out of your investments.

Customizable agent desktop

Cut down on your agents' unproductive activities by consolidating customer information, campaign data and performance dashboards in one central hub.

Integrated inbound/outbound

Boost contact center productivity multifold with a blended inbound and outbound contact center.

Seamless transfers

Enable smooth transitions between virtual and human agents, ensuring no repetition of customer issues.

Cloud interoperability

Transition to Sprinklr quickly and seamlessly with support for multiple hosting providers across GEOs, from Amazon Web Services and Google Cloud Platform to Microsoft Azure and more.

Human-like voice bots

Deliver great experiences with advanced human-like voice bots with in-house text-to-speech and speech-to-text capabilities.

Do more with Sprinklr

Outbound Voice

Increase connect rates and campaign productivity with AI-powered dialers.

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Conversational IVR

Enable self-serve with voice bots and route complex issues to live agents.

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Omnichannel contact center

Deliver consistent, exceptional service experiences across digital, social and voice channels with a truly omnichannel, AI-native platform.

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Big brands drive big impact with Sprinklr

15% higher conversions

A leading private bank in APAC improved its connect rates by 20% and achieved 15% higher conversions for the managed customer base.

60% higher connect rates

A leading wellness chain in India connected with 60% more customers than before with the help of Sprinklr's preview dialers.

50% lower cart abandonment

An India-based eyewear retailer reduced its cart abandonment rate by 50% with the help of Sprinklr’s AI-powered predictive dialers.

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Explore what’s possible with Sprinklr.
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