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Gender Analysis widget

The Gender Analysis Widget is a graphical representation of data that can be used to visualize the gender distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form.To create a Gender Analysis widgetTo plot a Gender Analysis widget, you can use any existing e

Insights

Gender Analysis Widget

Knowledge Base Article

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Types of Widgets

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Language Analysis widget

A Language Analysis Widget is a graphical representation of data that can be used to visualize the Language distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Language Analysis widgetTo plot a Language Analysis widget, you can use any exi

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Language Analysis Widget

Knowledge Base Article

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Types of Widgets

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Location Analysis widget

A Location Analysis Widget is a graphical representation of data that can be used to visualize the Location distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Location Analysis widgetTo plot a Location Analysis widget, you can use any exi

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Location Analysis Widget

Knowledge Base Article

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Types of Widgets

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Dual Axis Multiple Metrics widget

The Dual Axis Multiple Metrics widget, similar to the Dual Axis widget, is a type of graph that displays two or more (up to 4) sets of data on the same plot, with each set of data having its own Y-Axis. This allows you to compare two different types of data that have different units of measurement,

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Dual Axis Multiple Metrics Widget

Knowledge Base Article

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Types of Widgets

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Unified Platform and Cross-Products: 18.5 Capabilities and Enhancements

Unified Platform 18.5 release updates includes integration of new channels like JIRA and Snowflake, while the recent cross-product enhancements include Crisis & Alerts monitoring capabilities and other usability updates.

18.5 Release

18.5 Cross-Product Release Notes

18.5 Unified Platform Release Notes

18.5 Display and Presentations Release Notes

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Knowledge Base Article

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v18.5 Spring Release (May)

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Create Email Templates (Advocacy)  

Email templates are the backbone of any email marketing strategy, especially for advocacy programs. They allow for the consistent, visually appealing delivery of content to your advocates. With a template in place, you can easily update content, ensuring timely and effective communication. Importanc

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Email Newsletters (Advocacy)

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External Sharing through Link

To share your Editorial Calendar with external stakeholders, you can generate a shareable external link. Click the Options icon on the top right corner of your window and select Get External Link. External links can be secured through passwords and by enabling SSO authentication. This mitigates the

marketing

Knowledge Base Article

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Calendar Actions

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Automating Approval of User Generated Content (UGC) 

Admins can simplify their tasks by automating the approval process for suggested User Generated Content (UGC). This efficient feature allows you to pre-approve UGC before it even reaches you.  Automating the approval of User Generated Content (UGC) has various benefits: Efficiency: Automated approva

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Suggest Content

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Screen Control​

Use-cases:Enable agents to troubleshoot customer issues by directly accessing the customer’s screens, leading to faster issue resolution and improved customer satisfaction​Customers can revoke screen control/co-browsing anytime during the session User Experience:Agent requesting Screen control while

Service

Knowledge Base Article

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Co-browsing

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How to Import Photoshop Files to Create Dynamic Image Templates

​PSD Import needs to be enabled: Please note that the PSD import capability is now available again, but it is in Beta phase right now and have to be enabled. Please reach out to support and get the DP enabled "IMAGE_TEMPLATE_EDITOR_PSD_IMPORT_ENABLED"IntroductionPhotoshop files, commonly k

marketing

Knowledge Base Article

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Create and edit Dynamic Image Template

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Sprinklr Marketing: Patch Changes (18.11.1)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

marketing

Insights

social

Service

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Knowledge Base Article

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18.11.1 Patch (Jan 13-17, '24)

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Make Custom Fields as Mandatory in Request Form

While creatimg the request form, we can mark the custom fields as mandatory. Custom fields can be marked mandatory on the request form even if it is not marked mandatory in the custom field settings. It allows you to gather all the mandatory information from the requestors

marketing

Knowledge Base Article

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Request Form Builder

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Brief Sections: Actions

OverviewSections allow you to better organize your Briefs and add elements like text, numbered or bulleted lists, media assets, tables and custom fields. Brief sections can be cloned, locked, reordered or deleted. You can also add padding, margins and borders to Brief sections. Clone Brief SectionsH

marketing

Brief

Knowledge Base Article

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Brief Template Components

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Spline widget

The Spline widget is a graphical visualization tool that displays data as a smooth, continuous curve. It works by fitting a curved line to a set of data points rather than simply connecting them with straight lines, as in traditional line widgets, which will help emphasize trends and patterns in the

Spline Widget

Insights

Knowledge Base Article

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Types of Widgets

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How to Create Automated Ad Campaigns in Sprinklr

Automated Campaigns in Sprinklr offer a revolutionary way to manage and deploy social ads, enhancing efficiency and collaboration for streamlined campaign creation and management. Seamlessly integrated with Google Sheets, this feature simplifies the process while providing comprehensive control over

Automated Ads

marketing

Knowledge Base Article

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Create & Manage Campaigns at Scale

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Overview of File Manager

In the world of marketing, having a centralized repository for managing files efficiently is crucial for streamlined workflows and collaboration. Sprinklr's File Manager is a powerful tool that allows businesses to organize, store, and access all your files within the Sprinklr platform. This ar

Service

Knowledge Base Article

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File Manager

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Title widget

The Title widget is a visualization widget that displays a title or heading for a specific section or page of the dashboard. It is typically used to provide context and information about the data being presented on the dashboard.A Title widget can be placed at the top of a dashboard page or section

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Title Widget

Knowledge Base Article

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Types of Widgets

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Link Preview widget

The Link Preview widget is a data visualization tool used to display links in card format. It allows users to quickly view key information about a link without having to click on it, making it a useful tool to directly see which websites contribute more to the total dataset.The card typically displa

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Link Preview Widget

Knowledge Base Article

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Types of Widgets

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Text widget

The Text widget is a visualization widget that simply displays formatted text in a textbox form.The widget provides various standard formatting functionalities, including text formatting, Fonts, and the option to insert an image. It can be used to display a message or note on the dashboard.To create

Text Widget

Insights

Knowledge Base Article

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Types of Widgets

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Rule engine based journey triggers

In this article, you will learn how to create and deploy rules that will govern the entry and exit condition of a trigger-based journey.Setting up entry triggerEntry via Audience update ruleAn Audience Update rule can be set up in Sprinklr which will keep on checking the audience profiles in the sys

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Knowledge Base Article

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Journey Trigger Settings