Sprinklr Insights is an advanced analytics platform that helps businesses better understand customer interactions across multiple channels. The 20.4.1 release brings new features to enhance customer experiences, drive significant business impact, and improve overall outcomes.

Here are the key features included in Sprinklr Insights' latest release:

Sprinklr AI+

Widget Summarizer Streaming Response

We’re excited to introduce a major upgrade to the Widget Summarizer! With this release, the summarizer now supports streaming responses, allowing summaries to appear progressively as they are generated. This improvement significantly reduces load times and delivers a smoother, faster user experience—compared to the previous method where the full summary appeared only after complete generation.

Thank you for using Sprinklr Insights. The 20.4.1 release brings significant enhancements and new features designed to make your experience even better. If you have any questions or need assistance, please contact us at support@sprinklr.com.

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