Sprinklr Copilot Features for Platform

Updated 

Sprinklr Copilot strengthens the entire platform experience by delivering AI-powered assistance that enhances usability, governance, and scalability across all modules. It helps users navigate complex workflows with intelligent recommendations, automates repetitive administrative tasks like tagging, routing, and approvals, and ensures compliance with organizational policies. Copilot also provides real-time insights into performance metrics, system health, and user activity, enabling proactive optimization and better decision-making. By integrating seamlessly across Marketing, Service, and Social, Sprinklr Copilot acts as a unified AI layer that drives efficiency, consistency, and innovation throughout the platform.

Sprinklr Copilot enables you to navigate complex workflows with intelligent recommendations, automates repetitive administrative tasks like tagging, routing, and approvals, and ensures compliance with organizational policies. The following table gives details on multiple Copilot features of Copilot.

Feature Name

Enablement

Role Based Access Control (RBAC)

Visible on Screen(s)

Present in AI+ Studio?

Sprinklr Assist

Enabled via cURL

Support > Universal Sprinklr Assist > View

No