Subscribe to an Inbound Queue
Updated
Overview
You can add yourself as a subscriber to Inbound Message queue type. If any message is added to the inbound message queue to which you have subscribed, then you will receive a notification. [New feature in v8.5]
Ensure that the notification settings of Message Added to Queue under Inbound is turned on.
To Subscribe for Notifications
From the top navigation bar:
- Click Launchpad
or New Tab . Under Platform Modules, select All Settings within Settings.
- From the left pane, expand General Settings and then select Queues.
- Locate an existing Inbound Message Queue and click Edit.
- Click Select Subscribers and add yourself or the user group as subscribers.