Channel-Specific Permissions for Attaching Assets to Posts
Updated
Overview
The ability to attach assets, including images, videos, and feedback cards (feedback cards are Twitter-specific), can now be controlled by permissions on a channel-by-channel basis. These permissions can be set in the Roles section of the Administration Settings. Channel-based permissions to publish posts with attached assets add an additional layer of governance to engagement within Sprinklr, ensuring that you're able to provision users with permissions tailored to their roles.
Note: To learn more about this feature, please contact your Success Manager. |
To Add or Remove Permissions for Attaching Assets to Posts
Click Launchpad
or New Tab . Under Platform Modules, select All Settings within Settings.

From the left pane, select User Management and then select Global Roles.

On the Global Roles window, either click Create Role in the top right corner or select Edit on an existing Role to make changes.
In Permissions section, click the permission name to add new permissions.
In Account Types, you can enter one or more account types and add the corresponding attach permissions. The account types you see may depend on the account types enabled in your environment.

Click Save to finalize your changes.
Attach Permissions Descriptions
Field | Description |
Select Account Type | Select the account type for which you want to provide the permissions to the selected role. |
Attach Photo, Attach Video, Attach Feedback | Select Attach Photo, Attach Video, or Attach Feedback (Twitter only) to provide the permissions to attach one or more asset attachment permissions for the specific channel(s) |
+Add more Account Type(s) | Click to add more account type(s). |