The Sprinklr Marketplace is a centralized directory of all integrations supported by Sprinklr. It provides detailed information for each app, including whether it is Free or Paid, functionality, installation steps, screenshots, and documentation links.

Marketplace offers a unified way to integrate with applications such as Salesforce, Adobe, Snowflake, Jira, and many more, giving teams a central hub to discover, manage, and deploy integrations with ease.

Key Features

• Centralized view of connections: Access all supported integrations in one place for a unified experience.

• Installed apps management: Manage all integrations from a single hub, regardless of which Sprinklr product uses them.

• Audit log: Track configuration changes with full visibility into who made updates and when.

• Comprehensive app guidance and categorization: Apps are marked as Free or Paid and categorized by functionality (Analytics, Digital Asset Management, Productivity Tools), improving discovery and navigation.

• App details access: View guided setup steps, screenshots, and direct links to knowledge‑base documentation for easier onboarding and troubleshooting.

• User-friendly Install button: Clearly indicates when installation is restricted due to licensing, activation, permissions, or technical requirements.

Key Benefits

• Unified experience: Consistent navigation and integration management across all Sprinklr modules.

• Simplified management: One hub for admins and teams to oversee installed apps.

• Transparency and governance: Comprehensive audit trail ensures accountability.

• Faster onboarding: Rich integration details and guided setup reduce complexity.

Access Marketplace

To access Marketplace, follow these steps:

1. Click the New Page (+) icon to open the Launchpad.

2. Under Platform Modules > Integrate, click All Marketplace.

You will be taken to the Marketplace, which has these tabs:

• Available Apps: Lists apps that can be installed.

• Installed Apps: Lists apps already installed in your account.

Available Apps Tab

The Available Apps tab lists all applications that can be installed in Sprinklr Marketplace. It provides a centralized view where users can explore integrations, review details, and initiate installation.

Each app card includes:

• Free or Paid labels: Identify licensing requirements at a glance.

• App category tags: Categorize apps by functionality such as Analytics, Digital Asset Management, or Productivity Tools.

• View Details: Access documentation, screenshots, and a Copy URL option to share with your team.

• Install button: Indicates whether the app can be installed directly through the UI.

Install Button States

The Install button indicates whether an app can be installed immediately or requires additional setup. Its state helps users understand the conditions for installation and any actions that may be needed.

When the button is disabled, hovering over it displays a tooltip that explains why installation is not possible and what steps to take.

• Install Button is Enabled: The button is active when UI installation is supported, the app is activated for your account, and you have the necessary permissions.

• Install Button is Disabled: The button may be inactive for one of the following reasons:

  • App not activated: UI installation is supported, but the app is not activated for your account. Tooltip: “This app needs to be activated for your account. Please contact your Success Manager or Technical Consultant to enable it.”

  • No permissions: UI installation is supported, the app is activated, but you lack the required permissions. Tooltip: “You do not have permission to install this app. Please contact your admin.”

  • Technical implementation required: UI installation is not supported. Tooltip: “This connector requires Technical Implementation. For assistance, please reach out to your Success Manager or Sprinklr Support.”

Installed Apps

The Installed Apps tab provides a centralized workspace to manage all integrations that are currently active in your Sprinklr environment. It enables administrators and users to monitor app activity, review and edit configuration details, and maintain governance across connected systems.

You can refine the view using filters such as Category, Product, or Created by.

Each Installed App card displays:

• App name

• Installed by (user who performed the installation)

• Installed date

• View Details: Connector type, installation information (installed on/by), and a configuration overview

• Activity section: Audit log of all changes, with options to refresh, sort, or export

  

• Uninstall button: Removes the app along with its configuration and data (confirmation required)

• Connector‑specific options: Depending on the connector type, additional options may be available.

  These options are revealed when you hover over the app card. For example, Snowflake provides a Dataset Manager, while Microsoft Dynamics offers User Mapping.