Add Delay Node

Updated 

The Add Delay node is used to pause the execution of a workflow for a specified amount of time before proceeding to the next node. Instead of moving instantly from one step to the next, this node introduces a controlled wait period, which is useful when a process needs to allow time to pass before continuing, for example, waiting a day before sending a follow-up, or pausing a few hours before escalating a case.

Supported Fields

Field 

Description 

Delay Value 

Enter the amount of time that the workflow should pause before proceeding to the next node. For example, you can specify values such as 1, 2, 5, or 10. 

Time Unit 

Select the unit of time to apply to the delay value. Supported options include Seconds, Minutes, Hours, Days, Weeks, Months, and Years. 

Together, the Delay Value and Time Unit define exactly how long the workflow should pause. For instance, setting a Delay Value of 2 with a Time Unit of Days will hold the workflow at that node for two full days before it moves on to the next step.