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Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Read full reportSprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
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Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Read full storyAcer streamlines workflows across global markets and transforms the customer experience
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Get startedNorthwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
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Uber achieves industry-leading SLA and response times
Read full storyDeutsche Telekom rings in the future of CX with AI-powered CCaaS
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Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
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SPOTLIGHTAramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Read full storyAcer streamlines workflows across global markets and transforms the customer experience
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2026 Release Notes
2025 Release Notes
2024 Release Notes
19.11.1 Patch (Dec 3-18, '24)
19.11 Release (Oct 25-Nov 8, '24)
19.8.1 Patch (Oct 3-10, '24)
19.8 Release (Aug 23 - Sept 1, '24)
19.5.2 Patch (Jul 12-15, '24)
19.5.1 Patch (Jun 14-17, '24)
19.5 Release (May 18-26, '24)
19.2.2 Patch (Apr 19-22, '24)
19.2.1 Patch (Mar 16-24, '24)
19.2 Release (Feb 17-25, '24)
18.11.2 Patch (Feb 2-7, '24)
18.11.1 Patch (Jan 13-17, '24)
2023 Release Notes
2022 Release Notes
2021 Release Notes
2020 Release Notes