Universal Search

Articles

(4)
SH
Universal Search: Outbound Message Option

Universal Search supports searching by Outbound Messages. Outbound Messages can be searched by Outbound Post ID, Message ID, Channel, Account, Campaign, and by Author. Use this feature to review past outbound messages from anywhere within the Sprinklr platform. To Search Outbound Messages In

experience:space

feature:content-marketing

article:howto

product:marketing

+5

Knowledge Base Article

 • 

Universal Search

SH
Universal Search: Use Tweet URL To Search Tweet on Sprinklr

You can display a Tweet by inputting Tweet URLs into Sprinklr Search Bar. This will fetch the Tweet and the information associated with it. After fetching, you can perform actions like share, reply, retweet, etc. on that Tweet as per your requirement.

experience:space

Input twitter URL

article:howto

displayed tweet

+6

Knowledge Base Article

 • 

Universal Search

SH
Restrict Universal Search Access at User Profile-level

Admins will now be able to control who can use Universal Search and restrict access based on User profile. This helps to regulate the access to universal search for relevant users. Also, the permissions can be provided separately for Search on Messages, Search on Profiles, Search on Cases or Searc

article:howto

stage:final

Knowledge Base Article

 • 

Universal Search

SH
Universal Search: Profile Option

Universal Search supports searching by Profile. Audience Profile can be searched by Profile Name, Channel, Global Profile List, Workspace Profile List, and Tags. There is no minimum number of characters required for Universal Search of Audience Profiles. This capability is partic

experience:space

article:howto

product:engagement

devices:desktop

+5

Knowledge Base Article

 • 

Universal Search

Macros

Privacy Guides

Custom Fields

Universal Search

Rule Engine

Security

Tiered Approval

Troubleshoot