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Inbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command CenterSprinklr for CX Teams
- Unified-CXM
 
      v16.5.0 (July)
    
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2025 Release Notes
2024 Release Notes
2023 Release Notes
2022 Release Notes
2021 Release Notes
v16.2.0 (February)
v16.2.0 (March)
v16.4.0 (March/April)
v16.5.0 (May/June/July)
v16.5.0 (July)
v16.10.0 (August-November)
2020 Release Notes