Allows users to have all the below-mentioned permissions.

Allows users to mark/unmark any comment on any post as an Accepted Answer. By default, the authors of the post have permission to mark/unmark any comment on their posts as an acceptable answer.
It is done to show that the comment is an accepted solution or answer for the post.

Allows users to mark the post as Spam. Once a post is marked as spam, the post will disappear from the community. You cannot unmark a spam post from within the community but from Sprinklr.

Note that only the posts can be marked as spam, but not comments and replies.

​

Allows users to edit any post, reply, or comment of other users in the community. By default, the author can edit the post but s/he cannot edit the comment and reply of other users if they don't have this permission.

Allows users to edit their posts silently so that the edited post doesn’t start appearing at the top as the activity time gets updated.

Allows users to delete any post, reply, or comment of other users in the community. By default, the author can delete his/her post, comment, or reply.

​

​

Allows users to close any post anytime and a Closed tag will start appearing on the post. After closing the post, no one can reply or comment on the post. Note that the closed posts can be re-opened by the users who have this permission.

​

Allows users to edit the profile of other users except for username, user signature, and user employee id. To edit these fields, a user should have separate permissions that are Edit User Signature, Edit User Employee Id, Edit Username.

Allows users to block all other users. Blocking someone will remove all the activities of that user from the community. You will also get an option to keep the user's content even after blocking them. Also, you will have an option to specify the reason for blocking.

Allows users to block only lower-ranked users. For example, the user with rank 5 can only block the users with the lower ranks i.e. 4, 3, 2, and 1. The order of the ranks can be defined while creating a rank. For more information, see Rank Management. Blocking someone will remove all the activities of that user from the community. You will also get an option to keep the user's content even after blocking them. Also, you will have an option to specify the reason for blocking.

Allows users to convert a comment to a new post with an option of migrating its replies as new post's comments.

Also, users can convert a reply to either a new comment or a new post.

Allows users to mark/unmark any comment on any post as an official answer. It is a way to tell other users that the comment has been endorsed by the brand. Usually given to the admin of the community.

Allows users to directly open the post/user's profile in Sprinklr.

View the activities performed on a post by users.

Allows users to pin any post. A widget option of “Pinned posts” can be added on the home page, category page, or topic page.

Allows users to escalate the post, for example, if they feel it needs to be addressed urgently.

Allows users to create new tags or select pre-existing tags while creating a post.

Allows users to create tags on community.

Allws users to add tags to their posts on community.

Allows users to mark any post/comment/reply in the community as private. Once the post is marked private, then only the users who have this permission will be able to see the post and interact on that post. The author of the post will also be able to see all the comments and replies done by the users on the private post.

Gives users an option to post/comment/reply privately while creating or editing their own posts. These private posts will only be visible to those users who have the permission “Manage Private Messages”.

Allows users to merge any number of posts. The post to which the current post will be merged will appear in the form of a link in the comments.
Merging is done when there are similar posts. On merging, all the activities (comments, replies, upvotes/downvotes) will also get merged within a single post. The upvotes/downvotes will be calculated on the basis of the unique user count.

Allows users to reset the password of other users in the community. Usually given to the admin of the community.

Allows users to update the topic of any post in the community. Usually given to the admin of the community.

Allows brand users to create posts on Community bypassing the character limit of title and description defined in 'Content Settings'.

Allows users to disallow indexing for certain articles/posts on Community by clicking on the

Options icon and selecting Disallow Indexing. It will prevent those posts/articles from appearing in the index, and also prevents them from being crawled by search engine web crawlers.

Allows users to view and edit the source code of the content while creating any post/comment on the community forum.

Allows users to create and close Group DMs.

Allows users to add and remove partcipants from Group DMs.

Allows users to broadcast a single direct message to multiple users individually or to predefined profile lists at once.

Allows users to nominate community posts to create Knowledge Base articles.

​

​

Allows users to enable approval workflow to restrict users to access a private community.

Allows users to add notes on users' profiles which will be visible only to the users who have this permission.

Allows brand users to skip any kind of validation in creating usernames irrespective of how many characters/special characters/numeric conditions are set in the backend or the builder side.

Allows users to define order of community posts/articles.

Allows brand users to manage the spam posts.

Allows authorized users to award gamification points to other users within the community. These points are typically used to incentivize users such as active participation, helpful contributions or achieving specific milestones within the community platform.

Users with this permission allows to blacklist specific users from engaging in certain activities within the community platform. Blacklisting a user's activity might involve restricting their ability to post content, comment or interact with other users.

With this permission a user can allow/disallow indexing of Posts for Search Engine Crawlers. This permission is generally given to Admin users only.

With this permission if a user blocks some other user then he/she has the option to keep the user's content as it is on the Community.

This permission is generally given to selected brand users only.

Allow users with the ability to view the employee ID associated with a particular user profile within the community platform. This is generally for community admins.

Allows users to modify or update the profiles list of users at Sprinklr community.

Allows users to modify or update responses submitted to surveys within the community platform.

Allows users to remove or delete responses submitted to surveys within the community platform.

Allow users with this permissions to toggle the visibility or tracking of location-based activity within the community platform

With this permission, a user can navigate to the Blocked users module page. This allows them to see all the users who have been blocked in the past and with an option to unblock them at the same place. From here, Admins can also restrict users from some specific IP Addresses and Email domains.

This permission is given to Community Admins only.

Allows users to view list of cases for users at Sprinklr community.

With this permission, a user can send Private Messages to other Community users who have opted out of Private Messaging. This permission is given to Moderators and Admins.

This permission is specific to Direct Messaging. Users with this permission will have the Disclaimer card displayed as that of the Brand Users as specified in the Direct Messaging Configuration

This permission is only given to Official Brand Users.

With this permission, users accessing the api will be able to get all the community data without any filters. This is specifically required for the community users accessing the community api’s.

Allow users to oversee and administer contests within the community platform. This includes tasks such as creating new contests, setting rules and guidelines, managing submissions.

Allow users to create, edit, and manage polls within the community platform.

Allow users to oversee and manage events hosted within the community platform. This includes tasks such as creating new events, scheduling event listings and monitoring event activities.

Allow users to Approve/reject user requests for a group.

Allow users to invite users to a group

Allow users to update or edit roles of a user in a group.

Allow users to setup custom fields on messages on sprinklr which can be leveraged on community side, admins can edit these using this permission.

Allows users to view linked Jira on the posts along with its status.

Allows users to create Jira cases on community posts.

Allows users to bypass the CAPTCHA requirement during post creation.

Allows users to approve posts and send them back to draft.

Allows users to switch profiles on community.

Allows users to mention specific profile lists for posts, comments, and replies.

Allows users to add an SEO title and description when creating posts.

Allows you to view previous versions of the Community. If you do not have this permission, attempts to access earlier versions return a 404 (Not Found) error.

Allows you to submit a request to delete a user’s personal data from the Community, supporting data subject rights under applicable data protection laws. The request is subject to review and approval before any deletion is carried out, ensuring proper validation and auditability.

Allows you to review, approve, or reject requests to delete a user’s personal data, in line with data protection regulations. Approved requests initiate the deletion process.