The Deploy feature allows you to publish AI Agents directly to supported communication channels from a centralized interface. This streamlines deployment by eliminating the need for manual, rule-based configurations.

Key Benefits

• Deploy directly from the AI Agent module
• Accelerate go-live across channels
• Reduce dependency on backend rules
• Manage deployments from a single interface
• Scale easily across multiple customer touchpoints

Supported Channels

AI Agents can be deployed to the following channels:

• Sprinklr Live Chat
• X
• Facebook
• WeChat
• Google Business Messaging
• Apple Messages for Business
• WhatsApp Business
• Instagram
• Sunshine
• Viber
• LINE
• Flickr
• Google RBM

Steps to Deploy an AI Agent

1. Open the AI Agent.

2. Navigate to Deploy from the left pane.

   

3. Click + Add New Deployment.

   

4. Select the channel and associated account(s).

   

5. Click Save to activate the deployment.

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