Reporting Dashboard Usage

Updated 

The Reporting Dashboard Usage Report is a type of analytics report that tracks how users interact with reporting dashboards within a platform or application. It helps organizations understand who is using dashboards, how often, and in what ways, providing valuable insights into user engagement, adoption, and reporting effectiveness.

Business Use Cases

  • Track Dashboard Adoption: Monitor which users or teams are actively using dashboards to assess engagement and identify areas where additional support or training may be needed.

  • Optimize Dashboard Content: Identify the most and least used dashboards or components to streamline design, improve relevance, and enhance the overall user experience.

  • Support Data-Driven Decision Making: Ensure key stakeholders are regularly accessing critical reports, helping to reinforce informed decision-making across the organization.

Dashboard Sections

This dashboard is divided into 2 sections:

This dashboard provides information about the activity count against the agent.

Let's have a look at the metrics:

Name

Description

Agent

The sprinklr user for whom the report is being generated.

Activity Count

Measures the count of different activities performed by the agents

The raw data provides the information about the reporting data usage.

Let's have a look at the metrics:

Name

Description

Agent

The sprinklr user for whom the report is being generated.

Activity Date

Indicates the date timestamp when the activity took place.

Activity Count

Measures the count of different activities performed by the agents.

Activity ID

Indicates the unique ID associated to each activity performed/ done.

Asset

Name of the asset which is associated with the activity like dashboard name if the dashboard was viewed/edited/updated, user name if the user was viewed/ added/ deleted etc.

Asset ID

ID of the asset which is associated with the activity like dashboard ID if the dashboard was viewed/edited/updated, user ID if the user was viewed/ added/ deleted etc.