To Access the Display Details Pane

1. Click the New Tab icon . Under the Sprinklr Social tab, click Display within Analyze.
2. On the Display window, click the Displays tab from the top left corner.
3. Click the desired Display Preview to open the Display Details Pane on the right side of the window.

To Rename a Display

1. On the Display window, click the Displays tab from the top left corner.
2. Hover over the desired Display Name and click the Edit icon .
3. On the Display Details window, enter the name of the display under the Display Name field. Click Done in the bottom right corner to save the changes.

To Edit a Storyboard

1. On the Display window, click the Displays tab from the top left corner.
2. Click the desired Display Preview to open the Display Details Pane on the right side of the window.
3. Click the Edit icon  alongside the corresponding storyboard to edit a storyboard from the Display Details Pane. From here, you'll be brought into the Storyboard Editor and can edit the Storyboard Scenes/Panels from here.

To Add New Storyboards to the Selected Display

1. On the Display window, click the Displays tab from the top left corner.
2. Click the desired Display Preview to open the Display Details Pane on the right side of the window.
3. Click Add Storyboard underneath the list of storyboards associated with the Display.
4. On the Add a Storyboard window, select the Storyboard you want to assign to your Display.

To Enable/Disable Storyboards from Being Viewed on the Display

In Sprinklr Display, you can have multiple storyboards assigned to a Display, but only one storyboard enabled at a time. You can enable/disable the viewable storyboard from either the Display's Details Pane or from the Remote Tab (accessible via your computer or mobile device).

1. On the Display window, click the Displays tab from the top left corner.
2. Click the desired Display Preview to open the Display Details Pane on the right side of the window.
3. Enable a Storyboard from the list of assigned storyboards by toggling the On/Off slider to On . Enabling a Storyboard will dynamically disable the remaining storyboards to Off .

To Schedule a Storyboard

1. On the Display window, click the Displays tab from the top left corner.
2. Click the desired Display Preview to open the Display Details Pane on the right side of the window.
3. Click Schedule alongside Add Storyboard.
   
4. On the Schedule a Storyboard window, click the desired storyboard that you want to schedule from the Attached Storyboards section. You can also attach and schedule a storyboard that is not added to display from the Available Storyboards section.
5. Next, on the Schedule a Storyboard pop-up window, select the desired Date and Time and Time Zone from the drop-down lists and click Confirm in the bottom right corner. You can also check the box alongside Recurring to specify the recurrence of your storyboard on Every Day/Week basis.
   

To Preview Display URLs

1. On the Display window, click the Displays tab from the top left corner.
2. Click the desired Display Preview to open the Display Details Pane on the right side of the window.
3. In the Display URLs section of the Display Details Pane, you'll find a storyboard with numbered panels & URL preview links that correspond to the enabled storyboard panels. From here, you can use the links to preview what each panel would look like when it is displayed on your physical Display.

Each Storyboard will generate its own unique URL. The number at the end of the URL is generated based on the corresponding panel number.

Here, (7548/XEHMC6Oi) represents the Static Unique Storyboard URL and (4) is a Panel Number.

Please note that whenever a live Display URL loses connection to the internet, you will get an Offline indicator in the bottom right corner of the window.

To Change URL Sharing Settings

1. On the Display window, click the Displays tab from the top left corner.
2. Click the desired Display Preview to open the Display Details Pane on the right side of the window.
3. At the bottom of the Display Details Pane, under URL Settings, you have the options of Login Required and IP Restricted to restrict the Display URLs by IP address for higher security.

• Login Required: When you opt Login Required, any attempt to access the direct URL of a Display screen will require a Sprinklr login. 
• IP Restricted: When you select IP Restricted, you will be given the option of entering the specific IP addresses to grant permission to access Display URLs. Enter multiple IP addresses on separate lines.

4. Click Confirm to confirm the changes.

Loading Indicator within Display and Presentations

The loading indicator shows whether the data is still being loaded, no data available, or an error condition that keeps the widget from loading. This will be shown at both the panel and storyboard level. For more information, see Loading Indicator — Field Descriptions.

Loading Indicator — Field Descriptions

Indicator	Indicator View	Description
Loading		This indicator depicts the queries to pull in the data are still executing. For large limit or date range queries, this can take a substantial amount of time.
No Data		This indicator depicts that the queries to load data into the widget have completed, but there were no results in those queries. Trying to expand the date range, checking the filters applied, and checking what engine is used (such as what topics for the Listening Engine, or what accounts for the Social Analytics Engine) is a good next step here to try to get data.
Error		This means there is some sort of error that is keeping the widget from properly rendering. The most common cause of this is incomplete data in the data tab, but there could be some other gap in how the data is coming in that keeps the widget from rendering. One common error message “Request Failed with status code 500” often means that there are missing items that need to be configured in the data tab, this causes the query to get data to fail.