Enabling On-Screen Remote While Disabling Keyboard Control Access

Updated 

This article outlines key updates and settings in the Display interface, focusing on improved user access, session security, and a new feature to prevent accidental scene navigation when paused.

New Option: Prevent Keyboard Navigation When Paused

Background

Previously, if a user paused playback using the remote and accidentally pressed the Right Arrow key, it would skip to the next scene. This led to unintentional navigation.

The Enhancement

A setting has been added to disable keyboard navigation during pause.

How to Enable the New Setting

  1. Go to Settings > Keyboard Controls

  2. Select the checkbox option: Prevent keyboard navigation when paused

When enabled, pressing navigation keys (like Right/Left) during a paused state will no longer affect scene changes.

Improved Device Login Experience

The device login process has been simplified to make it easier and more secure for users to connect to their display screens.

Prerequisite

Ensure Login Required is enabled:

  • Navigate to Settings > Security Settings

  • Check the box for Login Required

When enabled, only authenticated users (users with the specific user credentials) will be able to access the Display screen.

Steps to Connect a Device

  1. On your browser, go to display.sprinklr.com/connect.

  2. A code in capital letters will appear.

  3. Visit your Display screen (display.sprinklr.com) and navigate to Settings > Distributed Device > Connect Device

  4. Paste the copied code into the input field.

  5. Click Confirm.

  6. The session will be authenticated and access granted to the selected user.