Textarea Field
Updated
The article outlines the steps to create a Textarea Field in Entity Studio. Textarea allows you to input and edit
multiple lines of text.
Creating a Textarea Field in Entity Studio
Navigate to Launchpad. From the Sprinklr Service tab, click Entity Studio from the Persona Apps section.
The Entity Manager page appears with the list of entities.
Search for the desired entity in the search bar. Click on the 3 dots and then click the View button next to the entity name.
On the left navigation pane, click Fields and Relationships.
Click Create Field on the top right corner of the Record Manager. The Create Field Page appears.
Select Textarea from the Field Type drop-down.
The following are the fields that needs to be filled in the Create Field page.
Field | Description |
Field Type | Choose the Textarea field type if you want to input and edit multiple lines of text. This field allows users to enter longer text content that spans across multiple lines. |
Name | Provide a suitable name for the field, for example, “Customer Feedback”. |
API Reference ID | API Reference ID is a unique identifier used to reference fields and objects when interacting with the Sprinklr platform via APIs. For example, you can provide API reference ID as customer_feedback. |
Help Text | Help text appears as a tooltip or is shown below the field, depending on the configuration. It offers quick hints without cluttering the UI. For example, you can write, “Enter the customer feedback here.” |
Placeholder | This text will be shown in the field in its empty state. For example, “Enter customer name”. |
Maximum Character Limit | Provide a maximum character limit beyond which the customer cannot provide input. For example, the limit is 10. Any input beyond 10 characters will not be allowed. The field will restrict input once the maximum character limit is reached. |
Default Value | Here you can input 2-3 lines of text, allowing for multiline content and editing. |
Mandatory Field | When mandatory field is enabled, new record creation will fail if there is no input in the current field. In cases where the default value is not set and is empty, and if the mandatory field is enabled, the error will be triggered. If the default value is set, then the error will not be triggered. |
Enable Sorting | This is enabled by default. You can enable this option (if not already enabled) to allow sorting records in Record Manager using this field. For example, sort the Name field in ascending or descending order. |
Do not allow Duplicate Values | Enable this option to disallow any duplicate values in the Record Form. For example, if you add duplicate customer ids of the same customer in the Record form by mistake, then the system will trigger an error and will not allow duplicate entries. The system will accept only unique customer entries. |
Enable Searching | Enable this option to allow search on records using the values in this field. If not enabled, entity records are by default searchable using the name field. |
Enable Cloning | Allows the field value to be copied when a record is cloned. This is useful in scenarios where new records are often created based on existing ones, such as tickets, orders, or configurations. |
Click on the Save icon in the bottom right corner once you input the field details.