Sprinklr Service
Overview
Inbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command Center- Unified-CXM
Core Components
Maintain a secure, well-administered environment with complete control over access and configuration.
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Core Components
Unified Data Connector
Dynamic Properties
Custom Fields
Privacy Guides
Tiered Approval
Macros
Rule Engine
Universal Search
Global Variables
Security
Blueprints
Governance
Sandbox
Integrations
Sprinklr Accessibility and Compatibility Features
AI+ Studio
Sprinklr AI Features