EVENT_PROCESS_EXECUTION
Updated
The EVENT_WORKFLOW_EXECUTION_LOG dynamic table captures detailed information about workflow executions, including start and end timestamps, execution state, process definition identifiers, reached activities, and transition paths. It also stores workflow variables, additional dimensions, and measurements that provide context for execution behavior and performance. This table is designed to monitor, audit, and optimize workflow processes by enabling analysis of execution timelines, identifying bottlenecks, and improving automation efficiency across customer service and operational workflows. Below are some of the scenarios where this Report is beneficial:
Workflow Performance Monitoring: Analyze execution timelines, states, and completion paths to measure workflow efficiency and identify failed or incomplete executions.
Bottleneck and Path Analysis: Review reached activities, transition paths, and processing durations to locate delays and optimize workflow design.
Workflow Auditing and Troubleshooting: Track execution history, process definitions, variables, and contextual metadata to investigate issues, validate automation behavior, and support compliance requirements.
Field Mapping/ Glossary
The report will include the following information:
Field Name | Description | Data Type | Nullable & Default Value | PII Field | Unique Key |
RECORD_ID | Unique identifier of the workflow record. | VARCHAR | NO | No | Yes |
CASE_NUMBER | Case number associated with the workflow process variables. | VARCHAR | Yes, NULL | No | No |
CONVERSATION_STATE | Conversation state captured as part of the workflow dimensions. | VARCHAR | Yes, NULL | No | No |
DEPLOYED_PROCESS_DEFINITION_ID | Unique identifier of the deployed process definition used for the workflow. | VARCHAR | Yes, NULL | No | No |
END_ACTIVITY | Final activity reached before the workflow ended. | VARCHAR | Yes, NULL | No | No |
EXECUTION_STATE | Current or final execution state of the workflow. Sample Values: EXECUTION_STATE_WAIT, EXECUTION_STATE_ACTIVE, EXECUTION_STATE_ENDED |
VARCHAR |
Yes, NULL |
No |
No |
FLAVOUR | Indicates the workflow flavour or type. Sample Values: GEN_AI, IVR_FLOW, GUIDED_PATHS |
VARCHAR |
Yes, NULL |
No |
No |
MODIFIED_DATE | Date when the workflow record was last modified. | VARCHAR | Yes, NULL | No | No |
PROCESS_DEFINITION_ID | Identifier of the process definition used for execution. | VARCHAR | Yes, NULL | No | No |
PROCESS_STATE | Overall state of the workflow process. Sample Values: COMPLETED, IN_PROGRESS, STOPPED |
VARCHAR |
Yes, NULL |
No |
No |
RECORD_TYPE | Type of workflow record stored. Sample Values: ACTIVITY, TRANSACTION, PROCESS |
VARCHAR |
Yes, NULL |
No |
No |
AGENT_ID | User ID associated with the workflow dimensions. | VARCHAR | Yes, NULL | No | No |
Intended Use and Prohibited Uses
DataStream is intended solely to support operational efficiency, service delivery, business intelligence, and process optimisation. The product is not designed or intended for employee monitoring, workplace surveillance, performance evaluation, profiling of individuals, or making decisions that materially affect an individual's employment, rights, opportunities, or access to services.
DataStream does not process biometric data for the purpose of identifying individuals and does not perform emotion recognition, affect detection, or emotion inference in the workplace.
Customers must not use DataStream in a manner inconsistent with these intended purposes and remain responsible for ensuring compliance with applicable legal and regulatory requirements as well as with Sprinklr's Acceptable Use Policy.