Social Copilot - Sprinklr Assist
Updated
Overview
Sprinklr Assist, powered by Copilot, is your in-platform AI assistant designed to help you navigate Sprinklr with ease. Whether you're new to the platform or looking to optimise your workflows, Assist provides instant access to helpful resources - right when you need them.
Note: Social Copilot is currently in Limited Availability (LA) Phase. To enable this feature in your environment, reach out to your Success Manager. Alternatively, you can submit a request at tickets@sprinklr.com.
What You Can Do with Sprinklr Assist
Sprinklr Assist allows you to:
Access step-by-step how-to guides.
Discover best practices for using Sprinklr effectively.
Get quick answers to frequently asked questions (FAQs).
Each part of the answer includes clickable links to relevant help articles, so you can explore more detailed documentation as needed.
How to Use Sprinklr Assist
To get started:
Go to the Planner screen in Sprinklr.
Click on the Sprinklr Copilot icon.
Type your question - anything related to Sprinklr’s features or capabilities.
Receive instant, contextual guidance with direct links to supporting help articles.
Tips for better results:
Ask specific questions like:
How do I schedule a post for multiple channels?
What are the best practices for campaign tagging?
How can I view performance analytics for a planned post?