Outbound Indicator for Sprinklr AI+ Posts
Updated
Overview
The AI Usage Indicator enables visibility into AI-assisted content creation across publishing workflows. It highlights when AI features are used in posts created via the Publisher (Full Screen Publisher and Quick Publish) or Reply Window and provides a detailed breakdown of AI contributions across content elements.
Business Value
The AI Usage Indicator helps teams:
Ensure compliance and governance by identifying AI-generated content
Improve content transparency by highlighting AI-modified sections
Enable feature traceability by showing which AI capabilities were used
Reduce manual effort required for validation and audits
Capabilities
1. AI Indicator on Posts
Displays an “AI Used” indicator when any AI feature is applied during content creation
Available at the message level across supported surfaces - Publisher Screen, Reply Window, Outbound Column, Third Pane
2. AI Feature Breakdown
Hover or click the indicator to view AI usage details across:
Caption/Description
Writing Assistance (e.g., drafting, rewriting, tone adjustments)
Social AI (e.g., optimization)
Media
Image/Video: AI-generated visuals
Thumbnail: AI-generated or AI-selected
Accessibility
AI-generated alt text
3. Thread Handling (X)
Pre-publish:
Single outbound message displays a combined summary of AI usage across all thread messages
Post-publish:
Only the parent outbound post displays the AI usage summary
Individual thread posts do not display AI details
4. Account Group Publishing
When posts are split across multiple accounts:
Each post displays its own AI feature summary
Availability
Supported Surfaces
The AI Usage Indicator is available at a message level in:
Outbound Column
Third Pane
Trigger Conditions
The indicator appears whenever any AI feature is used during content creation or modification.
Benefits
Transparency: Clear visibility into AI-assisted content
Efficiency: Reduces manual verification effort
Traceability: Tracks AI feature usage at a granular level
Compliance: Supports audit and regulatory requirements
Notes
AI usage details are accessible via hover or click on the indicator
Behavior may vary slightly for threads and account group publishing scenarios