Sprinklr Assist
Updated
Overview
Sprinklr Assist, powered by Sprinklr AI+, is your in-platform AI assistant designed to help you navigate Sprinklr with ease. Whether you're just getting started with the platform or seeking answers about Sprinklr's features, Sprinklr Assist provides instant access to helpful resources - right when you need them.
What You Can Do with Sprinklr Assist
Sprinklr Assist allows you to:
Access step-by-step how-to guides.
Discover best practices for using Sprinklr effectively.
Get quick answers to frequently asked questions (FAQs).
Each part of the answer includes clickable links to relevant help articles, so you can explore more detailed documentation as needed.
List of Supported Languages
English, German, Spanish, French, Italian, Portuguese, Russian, Chinese, Japanese, Arabic, Korean, Dutch, Turkish, Indonesian, Malay, Polish, Romanian, Thai, Vietnamese, Croatian, Slovak and Czech
How to Use Sprinklr Assist
Access Sprinklr Assist through the Universal Navigation Bar:
Locate the Universal Search Bar at the top of your Sprinklr environment.
Click on the Sprinklr Assist icon (highlighted in orange in the image below).
Enter your question related to Sprinklr features or workflows.
View contextual guidance along with linked help documentation.
Sprinklr Assist works across modules and supports users within their existing workflows.
Tips for better results:
Ask specific questions like:
How do I schedule a post for multiple channels?
What are the best practices for campaign tagging?
How can I view performance analytics for a planned post?
Note: Watch the video below for a quick walkthrough of Sprinklr Assist.
Permissions Required
If you require user-level permission control for Sprinklr Assist, please reach out to your Success Manager (SM) or raise a ticket at support@sprinklr.com.
User Level Permission: Support → Universal Sprinklr Assist → View