A Third Pane Layout is a configurable UI component that opens as a right-side panel within the Sprinklr platform to display detailed information about a record without navigating away from the current page.

It allows users to quickly view or interact with contextual record data while staying focused on their primary workflow.

Third Pane Layouts are ideal when:

• You want users to preview or review record details without losing context

• You want quick access to related data that improves productivity

Instead of opening a new page, the third pane slides in from the right, enabling side-by-side interaction.

This image illustrates how a Third Pane Layout will look like on the platform.

Key Benefits

• Contextual viewing: Users stay on the same page while viewing record details

• Faster workflows: Reduces navigation and page reloads

• Configurable layouts: Define tabs, properties, and overview sections

• Entity-specific: Each entity can have its own Third Pane Layout

Common Use Cases

• Viewing Prospect, Case, Ticket, or Custom Entity details from a list view

• Reviewing record information during agent workflows

• Showing supporting data alongside dashboards or workspaces

How Third Pane Layout Works

• The layout is configured at the Entity level

• Once configured and activated, it is invoked when users interact with supported UI elements

• The third pane appears on the right side of the screen

• Users can close the pane and continue working without losing their place