Ad Comment Moderation for TikTok
Updated
earn about TikTok comment moderation capabilities in Sprinklr and how you can use them to monitor and manage comments and replies from TikTok posts and ads within Sprinklr.
Note: TikTok Videos vs TikTok Authorized Posts
When you boost a TikTok post, TikTok creates the original organic post (the TikTok Video) and a duplicate ad post (the TikTok Authorized Post). If the ad receives comments, Sprinklr attaches those comments to the TikTok Video only.
Embedded Ad Previews in Thread View
You can view an embedded preview of a TikTok ad directly in the Thread View while moderating ad comments. This allows you to review the ad and the associated comment conversation in one place without leaving the moderation workflow.
You can:
View TikTok ad creatives as embedded previews in the Thread View.
Stay within the comment moderation workflow while reviewing ad content.
Click Copy Ad Preview Link to copy and share the ad preview link.
When an ad preview is unavailable
If Sprinklr cannot generate or access an ad preview, the platform displays the comment thread without the preview and shows an error notification. You can continue moderating comments without interruption.