Translations in Custom Fields
Updated
The Reporting Translations function facilitates localization and maintains language uniformity in essential sections of the Reporting module, allowing users to access dashboards and reports in their chosen language. Reporting provides translation capabilities across two key areas:
Field-Level Translations
Field Labels: Translates the names of fields displayed in reports and dashboards.
Field Descriptions: Converts detailed descriptions or help text associated with each field.
Field Values: Translates actual data values shown within report fields.
UI-Level Translations
Applies to Reporting interface pages such as the Dashboard Landing Page and Dashboard Manager Page.
Ensures localization by translating both static and dynamic text labels across these screens for a fully consistent user experience.
In Sprinklr Reporting, dimensions and metrics can show translated labels and descriptions to facilitate multilingual reporting experiences. These translations enable users to see field names, values, and descriptions in their chosen language, enhancing clarity and usability for global teams. In Sprinklr Reporting, dimensions and metrics can show translated labels and descriptions to facilitate multilingual reporting experiences. These translations enable users to see field names, values, and descriptions in their chosen language, enhancing clarity and usability for global teams.
Add Translations to Custom Fields
Navigate to Sprinklr Service and then go to Custom Fields under Route.

Access the Custom Fields and click the Vertical Ellipsis, and then click Edit Translation.

Go to the Edit Translation page and fill in the details:

In the Translations section, fill in the details:
Language: Choose the language for which you would like to include translation support.
Go to the Basic Information section:
Name: Select the source name and enter the original name of the field.
Description: Add a meaningful description that could be translated.
Placeholder: Add a translated placeholder.
Help Text: Add a translated help text.
Go to the Set Values section and under Values, add the Translated Values for any predefined options.
Click + Add Translation to add more language translations on the left pane.

Click Update.
Adding Translations in Standard Dimensions
Generate an Excel spreadsheet that includes the field names in English in the first column, while the subsequent columns list their translations in each supported language.
Navigate to Sprinklr Service, and then go to Digital Asset Management under Integrate.

Click + Create Asset and click Document and upload the Excel file and click Save.


In the Create Asset window, complete all mandatory fields, ensure the Status is set to Approved, and then click Save.

Navigate to the All Assets window, filter and select Type as Excel, and locate your uploaded file.

You can hover over the Asset and click Details.

In the Details Properties pane on the right, copy the URL displayed; this will be used in the curl command. Insert the copied URL into the predefined restricted curl command.
