When a brand employee logs into Sprinklr using a SAML-configured SSO, a new user account is created automatically. This enhancement streamlines the user onboarding process by eliminating the need for prior manual account creation.​

With this update, Sprinklr will automatically create a user account by retrieving the necessary details from the SAML SSO assertion during the login process.​

Steps to Auto-Provision Users on SAML SSO Login​

1. Click the New Tab icon . Under Platform Modules, click All Settings within Listen.

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2. Under the Login & Security Settings tab, select Single Sign-Ons. Next, click Add Single Sign On in the top right corner.

   

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3. In the Create Single Sign On window, enter the required details.

4. Under the Auto Provisioning section, select the workspace from the Workspace dropdown.

5. Check the Set as Default Config box, if you want to save this mapping as the default configuration.

6. Select Attributes from the dropdown under SAML Attribute.

7. To map a User Property select from either User Standard Properties or User Custom Properties from the given dropdown.

   

8. Click + SAML Field or + Static Field to add another attribute.

9. Check the corresponding Mandatory field box, if you want the attribute to be a mandatory field.

   Note: It is mandatory to map First Name, Last Name, and Email as user properties either through SAML field or Static field.

10. Click Save in the bottom right corner.