Enabling Voice Campaign Copilot
Updated
Access to Voice Campaign Copilot is managed through feature flags, user permissions, and persona configuration. To use Copilot, users must meet all access requirements defined for their role and persona. This allows organizations to control who can access Copilot capabilities, ensure that only authorized users can use the feature, and manage Copilot visibility across different user groups. By configuring access appropriately, administrators can roll out Voice Campaign Copilot to specific teams while maintaining governance and security standards.
Note: Access to this feature is controlled by DP - VOICE_CAMPAIGN_COPILOT_ENABLED dynamic property. To enable this feature in your environment, reach out to your Success Manager. Alternatively, you can submit a request at tickets@sprinklr.com.
Adding Voice Campaign Copilot in Persona App Manager
Navigate to Persona App Manager. For further details, see Persona App Manager.
Edit any persona you want by clicking the Options menu.
Click the + icon and search for Sprinklr Copilot.
Click Add to save it.
Once added, click the Sprinklr Copilot field, and a third pane will open.
In the third pane, under Copilot Type, select Voice Campaign Copilot.
Once done, the Voice Campaign Copilot will be visible in your Persona App.
