Supported Languages for Contextual CSAT and Sentiment
Updated
Use this reference to check language support for Contextual CSAT (CSAT 3.0) and Sentiment in Conversational Analytics.
Language Support
Language | Contextual CSAT (CSAT 3.0) and Sentiment |
English | Yes |
French | Yes |
Spanish | Yes |
German | Yes |
Arabic | Yes |
Portuguese | Yes |
Italian | Yes |
Japanese | Yes |
Dutch | Yes |
Mandarin (Simplified) | Yes |
Cantonese | Yes |
Hinglish (Romanized) | Yes |
Urdu | Yes |
Korean | Yes |
Russian | Yes |
Polish | Yes |
Danish | Yes |
Marathi (Romanized) | Yes |
Malayalam (Romanized) | Yes |
Bengali (Romanized) | Yes |
Chinese | Yes |
Thai | Yes |
Malay | Yes |
Indonesian | Yes |
Greek | Yes |
Vietnamese | Yes |
Kazakh | Yes |
Tamil (Romanized) | Yes |
Telugu (Romanized) | Yes |
Kannada (Romanized) | Yes |
Gujarati (Romanized) | Yes |
Hebrew | Yes |
Turkish | Yes |
Albanian | Yes |
Bokmål (Norwegian) | Yes |
Bosnian | Yes |
Croatian | Yes |
Czech | Yes |
Estonian | Yes |
Finnish | Yes |
Hungarian | Yes |
Latvian | Yes |
Lithuanian | Yes |
Romanian | Yes |
Serbian | Yes |
Slovak | Yes |
Slovenian | Yes |
Icelandic | Yes |
Macedonian | Yes |
Amharic | Yes |
Swedish | Yes |
Odia (Romanized) | Yes |
Assamese (Romanized) | Yes |
Brazilian Portuguese | Yes |
Filipino | Yes |
Bulgarian | Yes |
Luxembourgish | Yes |
Catalan | Yes |
Basque | Yes |
Galician | Yes |
Montenegrin | Yes |
Nepali | No |
Norwegian | No |
Punjabi (Romanized) | Yes |
Swiss German | Yes |
Swiss French | Yes |
Sinhalese | No |
Ukrainian | No |
Hinglish (Native) | Yes |
Marathi (Native) | Yes |
Malayalam (Native) | Yes |
Bengali (Native) | Yes |
Tamil (Native) | Yes |
Telugu (Native) | Yes |
Kannada (Native) | Yes |
Odia (Native) | Yes |
Assamese (Native) | No |
Gujarati (Native) | Yes |
Punjabi (Native) | Yes |
Hindi (Native) | Yes |
Additional Notes
Accuracy: Accuracy can vary by language. Validate accuracy with representative data before deployment.
Voice interactions: For voice interactions, verify that speech-to-text (STT) supports the language. Contextual CSAT and Sentiment language support does not confirm STT availability.