Account Health Alerts
Account Health Alerts enhances visibility by proactively notifying users of functionality impacts across accounts. It helps address issues like API migrations, missing permissions, and disruptions.

Articles

(6)
RS
Account Health Alerts in Publishing

IntroductionEffective account management relies on understanding the reasons behind inactivity or other issues. Previously, the "inactive" filter on the Account Screen helped identify deactivated accounts, but it didn’t clarify why the account was inactive—whether due to expired tokens, ma

Account Health Alerts - SES

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Knowledge Base Article

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Account Health Alerts

RS
What are Account Health Alerts?

We’re excited to announce the development of Account Health Alerts, a feature designed to improve visibility and actionability across accounts by proactively notifying users of functionality impacts. This feature aims to help address issues caused by API migrations, missing permissions, persistent A

Account Health Screen

Account Health Alerts - SES

Social - SES

Knowledge Base Article

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Account Health Alerts

RS
Dashboard and Widget-level Account Health Alerts in Reporting

Effective account management hinges on understanding the underlying reasons behind inactivity or other issues. In the past, the inactive filter on the Account Screen helped identify deactivated accounts, but it didn’t provide insight into why the account was inactive—whether due to expired tokens, m

Knowledge Base Article

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Account Health Alerts

RS
Account Health Alerts in Engagement Dashboards

Enhancements to Engagement DashboardsWe’re thrilled to announce updates to the Engagement Dashboards, introducing improved functionality for managing accounts with impacted statuses. These changes enhance visibility and provide seamless navigation to investigate and resolve issues with accounts.Key

Account Health Alerts - SES

Social - SES

Knowledge Base Article

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Account Health Alerts

RS
Account Health Alerts in Accounts Screen

Enhancements to the Accounts ScreenWe are excited to share the latest updates to the Accounts Screen, designed to provide users with enhanced visibility and functionality when managing accounts. These changes improve how account statuses are filtered, how issues are displayed, and how users can acce

Account Health Alerts - SES

Social - SES

Knowledge Base Article

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Account Health Alerts

RS
Reasons for Accounts to be in Action Required state

The newly introduced state, Action Required, indicates that the account is partially affected, meaning that publishing on the account may be impacted but reporting would be working just fine. The account may be affected due to a variety reasons such as:missing permissions or roles on the channel, AP

Account Health Alerts - SES

Social - SES

Knowledge Base Article

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Account Health Alerts

Account Health Alerts

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