Auto import rules

Articles

(3)
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Introduction to Auto import Rules

This topic aims to take you through Auto Import Rules, a Rule Type in Sprinklr. Auto Import rules are initiated when a message is posted natively via the social media channel instead of Sprinklr. If an Auto Import rule is set up, enabled and the conditions are met, then the corresponding action take

auto import

module:rule-engine

Rule Engine

Knowledge Base Article

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Auto import rules

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Action with Auto import rules

In this article we will cover the descriptions for various actions in Auto import rules.Auto Import Rule Actions — DescriptionsTermsDescriptionAssign a Message to a User/QueueAdd to Partner QueueRefers to adding the message to a previously created Partner Level Queue.Add to Client QueueRefers to add

auto import

module:rule-engine

Rule Engine

Knowledge Base Article

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Auto import rules

SH
Conditions applicable with Auto import rules

In this article we will cover the descriptions for various conditions in Auto import rules.Auto Import Rule Conditions — DescriptionsTermsDescriptionThe Channel Properties of the MessageAccountRefers to the specific social network account the message is coming in to. This condition could be an accou

auto import

module:rule-engine

Rule Engine

Knowledge Base Article

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Auto import rules

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