Configure Tools in Sprinklr AI Agent

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Configuring Tools in an AI Agent

Tools are essential components that allow your AI Agent to perform specific actions during user interactions, system triggers, or workflows. Each tool acts as a micro-action that the AI Agent can execute. For example, tools can automate processes, retrieve or update data, send messages, or seamlessl

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Configure Tools in Sprinklr AI Agent

Getting Started with Sprinklr Service

CXM - Entity Studio

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Sprinklr AI Agent

Test Sprinklr AI Agent

Advanced concepts

Knowledge Content

Sprinklr AI Agent Overview

Tasks

Tools

IVR

Knowledge Base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Agent Copilot

Service Agent Personas