Unified Data Connector
Introduction to Unified Data Connector

What is Unified Data Connector

Configuring a Unified Data Connector

Supported Entity Types

List of Supported Connector Types
Configuring a Data Connector: Standard and Custom Entities

Integration Types

Configuring Source Selection Screen for Custom and Standard Entities

Configuring Source Specific Settings for Standard and Custom Entities

Mapping Configuration Screen for Standard and Custom Entities
Configuring a Data Connector: Live Chat Cases

Entity Specific Settings for Live chat

Configuring Source Selection for Live Chat

Configuring Source Specific Settings for Live Chat

Mapping Configuration Screen for Live Chat

Supported Format for File Based Connectors
Configuring a Data Connector: Voice Cases

Entity Specific Settings for Voice Cases

Configuring Source Selection for Voice Cases

Configuring Source Specific Settings for Voice Cases

Mapping Configuration Screen for Voice Cases

Supported Format for File Based Connectors
Configuring a Data Connector: Email/Source Agnostic Cases

Entity Specific Settings for Email

Configuring Source Selection for Email

Configuring Source Specific Settings for Email

Mapping Configuration Screen for Email
Mapping Screen

Mapping Configuration Screen

Configuring Parameters in Data Connectors
Additional Settings

Additional Settings
Running and Activating a Connector

Running and Activating Connector

Monitoring Data Connector Activity

Running Data Connector from Record Manager

Running Connector from a Standard Entity's Record Manager
Monitoring Data Connector Activity

Auditing Connectors
Data Connector Export Module

Data Connector Export Module

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Core Components

Unified Data Connector

Dynamic Properties

Custom Fields

Privacy Guides

Tiered Approval

Macros

Rule Engine

Universal Search

Global Variables

Security

Blueprints

Governance

Sandbox

Integrations

Sprinklr Accessibility and Compatibility Features

AI+ Studio

Sprinklr AI Features