Create View Policy

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Create a View Policy for Ticketing Workflow

View Policy in Sprinklr defines which fields should be visible, mandatory, or read-only on the ticket (case) form based on the value of a primary field. This ensures that agents see only the fields relevant to the case they are working on, improving usability and reducing errors.A View Policy is a c

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Create View Policy

Getting Started with Sprinklr Service

CXM - Entity Studio

Reference Guide for Sprinklr Service

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