Data Visualisations

Articles

(4)

Getting Started with Sprinklr Service

CXM - Entity Studio

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Reporting Entities and its Relation

Reporting Entities and its Relation

Report Glossary

Dashboard Configuration

Reporting Architecture

Voice Reporting Use Cases

Consolidated Glossary

Data Visualisations

Widget Configuration

Module wise Reports

Reporting DPs

Various Data Sources

Report and Report Groups

Standard Dashboard

Scheduled Export Use Cases

Voice Dashboards

Applying Filters

Widget Configuration

Standard Metrics

Creating Custom Metrics

Translation Use Cases

Digital Dashboards

Reporting Preferences

Generate an External Shareable Link

Compare Mode Functionality

Data Extracts

Service Reporting Copilot

Setting Target Metrics

Agent Performance Masking at User Level

Setting up Alerts in Reporting

Metric Grouping

Journey Level Reporting IVR, Voice Bot and Chatbot

Reporting Roles and Permissions

Ability to set Different Work Week

Hierarchical Reporting

Reporting in Persona

Accessibility

Color Coding Cells

Reporting Audit Logs

Exporting data from Sprinklr

Troubleshoot Export Problems in Reporting

View Reporting Dashboards

Explore Options in Reporting Widgets

Filter the Reporting Dashboard

Change Reporting Widget Data Visualization

Common Errors in Reporting

Module Wise FAQs

Conversational AI

Sprinklr AI Agent

IVR

Knowledge Base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Agent Copilot

Service Agent Personas