Journey Facilitator in Advocacy

Articles

(4)
RS
Introduction to Journey Facilitator

What are customer Journeys?The customer journey is the path a customer or prospect follows when exploring, evaluating, and eventually buying a product or service. It includes every interaction and touchpoint they have with a business before, during, and after the purchase.By understanding and utiliz

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Journey Facilitator in Advocacy

RS
Journey Facilitator - Key Terminologies

While exploring Journey Facilitator, you might encounter terms that are unfamiliar. This article offers a list of those terms along with their definitions.Terminologies — DescriptionsTerminologyDescriptionOmni-Channel JourneysOrchestration of customer journeys across channels.Nurture JourneysCustome

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Journey Facilitator in Advocacy

RS
Permissions Required to Access Journey Facilitator

This article outlines the permissions needed to perform each step of a Journey.Permissions Required for Creating a CampaignTo create a campaign or modify an existing one, you will need following permissions under:Setup > Campaign​​Permissions Required for Audience ManagementTo create and manage A

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Journey Facilitator in Advocacy

RS
Conditions Applicable on Journey Facilitator - Advocacy

The Journey Facilitator feature allows admins to send automatic email nudges to you based on specific conditions. These nudges aim to reactivate you on the advocacy platform. Admins can select from various conditions to create cases for sending these emails. Below are the conditions that can be used

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Journey Facilitator in Advocacy

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Advocacy Acumen

Advocacy Admin - Internal

Pre Release Notes

Advocacy Admins

End Users

Integrations

Reward Engine

Channels

Sprinklr Social Glossary

Digital Asset Manager

Display and Presentation

Distributed

Engagement

Governance

Link in Bio

Publishing

Reporting

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content