Manage assets

Articles

(18)
SH
Restrict an asset

There might be a scenario when you have planned to use a certain asset for a specific campaign or post and do not want it to be used in any other campaigns. In this case, you can leverage the Sprinklr feature to restrict assets which provides you additional control and governance over your assets. T

Restrict asset

Asset Restriction

Restrict an asset

Knowledge Base Article

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Manage assets

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Permission control on assets

Sprinklr provides the ability to assign appropriate user permissions which will prevent unintended access to create & view assets in asset manager. Using asset permissions, you can also control which users can take actions including export, download and import assets.This article covers Role-ba

Permission control on assets

assets permissions

Knowledge Base Article

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Manage assets

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Write a note on an asset

Sprinklr provides you the ability to collaborate on assets with your team members using notes. You can mention other users for action needed. Adding notes on assets helps to improve visibility and optimize workflows. This article lists out the steps to write a note on an asset.Steps to write a note

write a note on an asset

Asset with a note

Write note on asset

Knowledge Base Article

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Manage assets

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Download an asset

With the ability to download an asset, you can save assets from your Social Asset Manager directly to your device for review or update. You can even download them in bulk from the asset manager. This article helps with the steps to download single and multiple assets in bulk. Steps to download an as

Download an Asset

Asset Download

Download asset

Knowledge Base Article

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Manage assets

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Create a Text Template

In asset manager, you can save frequently used messaging for published messages or replies in text template. You can also mark them as canned responses to deliver a faster & consistent response to customers. This article helps you with the steps to create a text template.Steps to create a text t

Create a Text Template

text template

Text Template in Asset Manager

Text Template in DAM

Knowledge Base Article

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Manage assets

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Access Favorite asset boards

Favoriting assets help to access them easily later, we’ve covered how to favorite them in this article. Once the assets are marked favorite, those would be added automatically to the Favorite asset board. In this article, we will cover steps to access these favorite access boards.Steps to access Fav

Favorite asset boards

Access Favorite asset boards

Knowledge Base Article

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Manage assets

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Preview Support in Asset Manager

Media TypeExtension FormatImageEPSImageSVGImageNEFImageCOTImageCOPImageCOSImageCR2Raw digital photographyCR2VideoAEPVideo MXFDocument (Apple Keynote)KEYPhotoshop large Doc formatPSB AudioMP3AudioWAVAudioAACAudioAMRAudioM4AAudioAIF (Needs DP enablement) AudioAIFF (Needs DP enablement)

Asset Manager

Knowledge Base Article

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Manage assets

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Publish an asset

In this article, we have already covered how to add assets. Once assets are added to the asset manager, you can publish it on social channels by following steps listed in this article. Steps To Publish An AssetClick the New tab icon and select Assets under Sprinklr Social.Hover over the asset'

publish an asset

Publish assets

Publish asset

Knowledge Base Article

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Manage assets

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Suggest content to publish from asset manager

Sprinklr provides you the ability to suggest assets to content creators which can be used to publish good outbound content. Once assets are suggested, users can view them in the suggestion queue column and can either publish or ignore them. Please check the article: Create a suggestion queue column

Content Suggestion in Asset MAnager

Suggest Content to Publish from asset manager

Knowledge Base Article

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Manage assets

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Custom fields for assets

Using asset custom fields, you can add asset specific custom properties that are not provided by Sprinklr by default. Asset Custom Fields can help you categorize and organize your assets. You can create reports on Asset Custom Fields that can provide insight into content performance and help you to

Assets Custom fields

custom fields for assets

Knowledge Base Article

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Manage assets

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Getting started

Manage assets

Image Editor

Advanced Capabilities

Publishing

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Account Health Alerts

Distributed

Display and Presentation

User Generated Content

Advocacy