Manage assets

Articles

(18)
SH
Write a note on an asset

Sprinklr provides you the ability to collaborate on assets with your team members using notes. You can mention other users for action needed. Adding notes on assets helps to improve visibility and optimize workflows. This article lists out the steps to write a note on an asset.Steps to write a note

DAM - SES

write a note on an asset

Asset with a note

Social - SES

+1

Knowledge Base Article

 • 

Manage assets

SH
Download an asset

With the ability to download an asset, you can save assets from your Social Asset Manager directly to your device for review or update. You can even download them in bulk from the asset manager. This article helps with the steps to download single and multiple assets in bulk. Steps to download an as

DAM - SES

Download an Asset

Asset Download

Social - SES

+1

Knowledge Base Article

 • 

Manage assets

SH
Access Favorite asset boards

Favoriting assets help to access them easily later, we’ve covered how to favorite them in this article. Once the assets are marked favorite, those would be added automatically to the Favorite asset board. In this article, we will cover steps to access these favorite access boards.Steps to access Fav

DAM - SES

Favorite asset boards

Access Favorite asset boards

Social - SES

Knowledge Base Article

 • 

Manage assets

SH
Restrict an asset

There might be a scenario when you have planned to use a certain asset for a specific campaign or post and do not want it to be used in any other campaigns. In this case, you can leverage the Sprinklr feature to restrict assets which provides you additional control and governance over your assets. T

DAM - SES

Restrict asset

Asset Restriction

Restrict an asset

+1

Knowledge Base Article

 • 

Manage assets

SH
Create a Text Template

In asset manager, you can save frequently used messaging for published messages or replies in text template. You can also mark them as canned responses to deliver a faster & consistent response to customers. This article helps you with the steps to create a text template.Steps to create a text t

DAM - SES

Create a Text Template

text template

Text Template in Asset Manager

+2

Knowledge Base Article

 • 

Manage assets

SH
Permission control on assets

Sprinklr provides the ability to assign appropriate user permissions which will prevent unintended access to create & view assets in asset manager. Using asset permissions, you can also control which users can take actions including export, download and import assets.This article covers Role-ba

DAM - SES

Permission control on assets

assets permissions

Social - SES

Knowledge Base Article

 • 

Manage assets

SH
Suggest content to publish from asset manager

Sprinklr provides you the ability to suggest assets to content creators which can be used to publish good outbound content. Once assets are suggested, users can view them in the suggestion queue column and can either publish or ignore them. Please check the article: Create a suggestion queue column

DAM - SES

Content Suggestion in Asset MAnager

Suggest Content to Publish from asset manager

Social - SES

Knowledge Base Article

 • 

Manage assets

SH
Custom fields for assets

Using asset custom fields, you can add asset specific custom properties that are not provided by Sprinklr by default. Asset Custom Fields can help you categorize and organize your assets. You can create reports on Asset Custom Fields that can provide insight into content performance and help you to

DAM - SES

Assets Custom fields

Social - SES

custom fields for assets

Knowledge Base Article

 • 

Manage assets

SH
Third pane for assets

Asset third pane contains detailed information of an asset including asset id, name, type and status. You can quickly update asset details from the third pane provided with right access to the asset. You can collaborate on assets with your team members using notes and tasks on the asset to streamlin

Asset Publishing

DAM - SES

publish an asset

Social - SES

+1

Knowledge Base Article

 • 

Manage assets

SH
Preview Support in Asset Manager

Media TypeExtension FormatImageEPSImageSVGImageNEFImageCOTImageCOPImageCOSImageCR2Raw digital photographyCR2VideoAEPVideo MXFDocument (Apple Keynote)KEYPhotoshop large Doc formatPSB AudioMP3AudioWAVAudioAACAudioAMRAudioM4AAudioAIF (Needs DP enablement) AudioAIFF (Needs DP enablement)

DAM - SES

Social - SES

Asset Manager

Knowledge Base Article

 • 

Manage assets

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Channels

Sprinklr Social Glossary

Digital Asset Manager

Getting started

Manage assets

Image Editor

Advanced Capabilities

Display and Presentation

Distributed

Engagement

Governance

Link in Bio

Publishing

Reporting

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content