Prerequisites

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Prerequisites for Salesforce Integration

Ensure that the following prerequisites are in place before you start with the integration.Sprinklr RequirementsSprinklr Service Care must be enabled and configured.Salesforce Webhooks must be configured within Sprinklr.A Sprinklr Global Admin user is required for authentication and authorization.Sa

Knowledge Base Article

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Prerequisites

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Marketplace Permissions

Before installing the Salesforce Connector, you must configure the necessary permissions to grant users appropriate access to the Sprinklr Marketplace. 1. Navigate to 'All Settings' From the Sprinklr Launchpad, go to All Settings. In the Platform Settings window, choose either: Workspace R

Knowledge Base Article

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Prerequisites

For Standard and Custom Entities

Core Components

Governance

Sandbox

Integrations

Adobe

Microsoft

AppsFlyer

Google

Integration Guides

Bazaarvoice

PowerReviews

Discourse Forums

Data Connectors

Google Analytics

APIs

URL Shortners

WordPress

Haptik

Bitly

Getty

Trustpilot

Marketplace Upgradation Documents

CRM

Integration Studio

Configure an Extension in Sprinklr

External API

Computer Telephony Integration (CTI)

Sprinklr Accessibility and Compatibility Features

AI+ Studio