SLA monitoring

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Add account in SLA preset

Now you can add support for the account to the SLA presets. This account can be specified while creating and modifying SLA preset so that user can select multiple accounts that are associated with the preset. SLA preset account helps in recording the performance of agents in relative terms happening

Reporting - SES

Social - SES

Knowledge Base Article

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Channels

Sprinklr Social Glossary

Digital Asset Manager

Display and Presentation

Distributed

Engagement

Governance

Link in Bio

Publishing

Reporting

Getting started with reporting dashboard

Create a widget

Scheduled Exports

Standard reporting dashboards

Alerts

SLA monitoring

Data Flow

Reporting glossary

Integrations

Advanced Features

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content