eBook: Driving Excellence in Twitter Customer Care

Get an industry-by-industry look at the top performers

Which brands are the best at delivering exceptional customer service on Twitter — and what sets them apart? To find the answers, Sprinklr collaborated with Twitter to analyze nearly half a billion tweets from more than a thousand brands across the globe. 

Download this exclusive report to see the best of the best: The brands that are defining the standard of excellence in Twitter care across 10+ industries, and the strategies they’re leveraging to drive value for their businesses and customers.  

  • Discover the top performers in 10+ industries, including Financial Services, Food and Beverage, Retail, Technology, and Telecom

  • Learn about the 7 weighted indicators that contribute to the Sprinklr Care Score

  • Explore the best practices that drive excellence in customer care on Twitter — and which ones are most widely adopted in specific industries

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