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Sprinklr Unified Platform

Sprinklr's Social Core is the foundation of a successful customer experience.

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EVENT

Sprinklr’s Virtual Healthcare Roundtable

Topics of discussion will focus on social media during COVID-19, making social feedback actionable and implementing employee advocacy.

Online

June 09, 2020

EVENT

Webinar: Why Customer Service will Never look the Same Again

In this 40 minute webinar, you’ll hear from guest speaker Ian Jacobs, Principal Analyst at Forrester, and Grad Conn, CXMO at Sprinklr, as they explore the change in customer expectations and what that means for customer care.

Online

June 09, 2020

EVENT

Repenser le customer care en période de crise

Les équipes du service client vivent des moments sans précédent. Elles font face à des volumes d’appels exceptionnels à un moment où les centres d’appels ferment ou manquent de personnel. Ces équipes se retrouvent dépassées, les interlocuteurs restent sans réponse et les clients sont frustrés. La crise actuelle a non seulement un impact sur ce qui se passe aujourd’hui, mais elle a des implications qui changeront notre façon de travailler à l’avenir.

Online

May 19, 2020

EVENT

Webinar: 10 Security Best Practices to Protect your Brand on Social

To help you feel confident in your security readiness, we’ve outlined the top 10 best practices you can implement today to safeguard your social access security in a “10-Point Security Checklist.

Online

April 28, 2020

EVENT

Watch Now: Getting Digital Customer Experience (CX) Right Amid the Pandemic

In this 50 minute webinar, you’ll hear from guest speaker Rick Parrish, VP & Principal Analyst at Forrester, and Grad Conn, CXMO at Sprinklr, on the digital customer experience and the importance of communication nuances.

Online

April 23, 2020

EVENT

Webinar: A Crisis Management Playbook for Modern Channels

In this 20-minute webinar you’ll get a playbook from Sprinklr’s VP of Product Marketing, Paul Herman, on how to handle a crisis on modern channels.

Online

April 16, 2020

EVENT

Please Hold…All Representatives are Busy

Modern Care gives you the tools to turn Care into the new marketing by not only reacting to customer needs but anticipating them.

Online

April 14, 2020

EVENT

On-Demand Sprinklr Webinar Series: Artificial Intelligence for the Unified Front Office

A 6-part webinar series exploring how brands can use AI to increase revenue, reduce costs, and manage risk.

Online

March 19, 2020

EVENT

Webinar: Product Happiness: Kickstarting a New Decade

2019 was a year focused on product happiness – feedback we got from you. Kickstarting 2020, we’ve worked to create frictionless tasks and improved productivity in some of our most adopted areas of the platform.

February 05, 2020

EVENT

Social Suites: How to Unify Your Front Office

Join Sprinklr and VP & Research Director, Brigitte Majewski of Forrester as we discuss the rise of the social suites and how you can deliver the highly demanded, exceptional experiences of today and the future.

November 13, 2019

EVENT

Introduction to AI

Dive deeper into AI and the role it plays in modern business, the most important considerations for brands exploring AI

September 12, 2019

EVENT

Live Slide™ Technology Enables the Rapid Creation of Beautiful Presentations

Online

June 25, 2019

EVENT

Marketers’ Options Improve As Social Marketing Technologies converge

The social marketing technology landscape can be distilled into several categories that cover a myriad of social point solutions: social listening platforms…